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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues where changing a tag on a product in your shop causes the short description and description in other languages to be automatically overwritten with the content from the default language, this might be due to translation duplications.
Solution:
First, verify if the affected translations are set as duplicates of the original language. You can do this by editing the product and its translation in the admin area. If they are duplicates, you can click on the "Translate independently" button to stop syncing the content from the original product. For more details, please see the documentation here: https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#how-to-convert-a-translation-into-a-duplicate
If this does not resolve the issue, you may need to access the database, search for the translation product ID, and delete the meta key "_icl_lang_duplicate_of". After making these changes, update the product in the original language.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 16 replies, has 0 voices.

Last updated by Sanja Jukic 1 week ago.

Assisted by: Long Nguyen.

Author Posts
March 23, 2026 at 9:03 am #17917364

Sanja Jukic

Yes we read all your instructions.
We understand what caused the issue thats why I ask you what is bet way to import products if we use standard WordPress import.

And I already explained how we import products.

About cut dashboard.

hidden link

Thanks, Sanja

March 24, 2026 at 2:41 am #17920036

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English ) Vietnamese (Vietnamese )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

1. what is bet way to import products if we use standard WordPress import.

You can use the plugin WPML Export and Import to import content (product, post ...) and its translation. Following the documentation https://wpml.org/documentation/related-projects/wpml-export-and-import/#import-multilingual-content

2. About cut dashboard. hidden link;

Thanks, I understand the issue. If you import the product and don't want to translate the product using the WPML translation editor, you can switch to the WordPress editor for all products or all content on your site.
Please check the attached screenshot and follow the documentation
https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/#designing-from-scratch

Thank you.

Edit Page “WPML page” ‹ WPML Dev — WordPress 2026-03-24 09-40-40.png
March 27, 2026 at 10:04 am #17931407

Sanja Jukic

Thank you.