Product Links are Broken and Not Directing to Translated Version

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Tagged: Bug

This topic contains 72 replies, has 3 voices.

Last updated by tannerT 1 year, 2 months ago.

Assisted by: Itamar.

Author	Posts
July 30, 2024 at 1:17 pm #16020738
tannerT	You may disregard, seems relative to Feed Plugin Awaiting updates,
July 31, 2024 at 1:40 pm #16025555
tannerT	24 hours, no updates NOTE: If you would like to provide credit compensation to fully remove WPML and full retranslate WPML we will accept this route as well under the circumstance that your team handles the translations and configuration regarding our plugins
July 31, 2024 at 3:27 pm #16026390
tannerT	NOTICE FOR PUBLIC: OVER 30 DAYS AND NO ANSWER IN FACT WE HAVE TIME TRAVELED BACK IN TIME TO A PREVIOUSLY PROVIDED SOLUTION
August 2, 2024 at 1:55 pm #16033798
tannerT	DAY 37 -> STILL NO RESOLUTION ON STANDBY,
August 5, 2024 at 11:13 am #16039297
Itamar WPML Supporter since 02/2016 Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, Please proceed with Christopher, my colleague, on the split ticket here. https://wpml.org/forums/topic/split-link-redirection-issue-on-the-homepage/ Itamar.
August 5, 2024 at 1:41 pm #16040457
tannerT	40 Days to Discover a Toggle, I hope this case is used as an example to improve your internal process. Moving forward: We are likely not your ONLY Rank Math + WPML customer; nor did we develop either plugin. WPML is also responsible for the incompatibility. Please reach out to Rank Math yourself for a compatibility resolution. I will approve these tickets as resolved, when the solution is resolved. We require this toggle to be enabled (although have disabled it for now against our will due to the catastrophic events) Solution Status: NOT RESOLVED
August 5, 2024 at 1:48 pm #16040502
tannerT	LETS TRY THE 1/2/3 TESTING ABOVE [mentioned in Reply #16016302] WITH THE TOGGLE OFF (this is something I would do as someone who actually cares about solving the problem) 1: NOT RESOLVED. TAKES ME TO: hidden link 2: RESOLVED 3: NOT RESOLVED So please note that your "workaround for a solution" is not even a "workaround for a solution" as it effectively solved 1/3 of my problems ATTENTION FOR FORUM: THIS IS DAY 40 AND THERE IS STILL NO RESOLUTION. PLEASE BE CAREFUL WHEN CONSIDERING THIS PLUGIN
August 5, 2024 at 1:53 pm #16040586
tannerT	OUR TICKET NUMBER WITH RANKMATH FOR YOUR REFERENCE: #850767 (So we can effectively solve 33% of the problem - wow)
August 6, 2024 at 1:17 pm #16044110
tannerT	-------- DAY 41 IN THE WPML DESERT ------- RANKMATH HAS RESPONDED: hidden link MY RESPONSE TO THEM: hidden link You have permission to take action and try to revert translation of /shop/ to see if this resolves that portion of the issue. As mentioned above there are 3x examples to solve. Even your previous example only fixed 1 and lost the entire Remove Base functionality of Rank Math which breaks nearly our entire website -------- DAY 41 IN THE WPML DESERT -------
August 6, 2024 at 1:23 pm #16044153
tannerT	Please note /shop/ is not currently translated. Please escalate this ASAP. WPML will also be reaching out: hidden link
August 8, 2024 at 2:12 pm #16053277
tannerT	DAY 43 WITH NO ANSWER FROM THE WPML SUPPORT TEAM BE CAREFUL WHEN CONSIDERING THIS PLUGIN
August 8, 2024 at 7:35 pm #16054128
tannerT	We are also experiencing issues with pages like this not even showing the translated version (and about 14 other issues documented this morning): hidden link Would you guys like us to open 14 individual tickets? Or would you like to get us direct contact to someone who wants to spend time and resolve them all? Or would you like to run a clean install of WPML and free translation services? Please let me know so we can begin creating all 14 tickets. Yes, we do plan to renew our subscription and we are never going anywhere until these are resolved. I will check in every single morning, on every single ticket 🙂
August 11, 2024 at 5:23 pm #16059838
Itamar WPML Supporter since 02/2016 Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, Our second-tier supporter added that some links are not working correctly because you inserted the relative URL. The full path is needed for things to work correctly with the Doamin Language URL format per Language. Please see the attached screenshot. Regards, Itamar.
August 12, 2024 at 1:46 pm #16062497
tannerT	DAY 47 NO RESOLUTION 1.] Your minor issue above was solved with 2 simple MySQL Queries. As mentioned you can perform any required tasks to take care of any issues vs. dragging the ticket into the 50 day mark: UPDATE wp_postmeta SET meta_value = REPLACE(meta_value, 'href="/', 'href="hidden link') WHERE meta_value LIKE '%href="/%'; UPDATE wp_posts SET meta_value = REPLACE(meta_value, 'href="/', 'href="hidden link') WHERE meta_value LIKE '%href="/%'; 2.] This has nothing to do with my previous comment that went completely ignored. Sending that again here for your convenience (or feel free to revisit Reply #16054128) We are also experiencing issues with pages like this not even showing the translated version (and about 14 other issues documented this morning): hidden link Would you guys like us to open 14 individual tickets? Or would you like to get us direct contact to someone who wants to spend time and resolve them all? Or would you like to run a clean install of WPML and free translation services? Please let me know so we can begin creating all 14 tickets. Yes, we do plan to renew our subscription and we are never going anywhere until these are resolved. I will check in every single morning, on every single ticket 🙂
August 14, 2024 at 3:13 pm #16071564
Itamar WPML Supporter since 02/2016 Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, You wrote: We are also experiencing issues with pages like this not even showing the translated version (and about 14 other issues documented this morning): hidden link Currently when I visit hidden link, I see it is translated into Spanish. Have you solved this issue by now? You mentioned 14 other pages like this. Is there another example where it still does not work? Regards, Itamar.