[Resolved] Product Links are Broken and Not Directing to Translated Version

Hi,

You wrote:

We are also experiencing issues with pages like this not even showing the translated version (and about 14 other issues documented this morning): hidden link

Currently when I visit hidden link, I see it is translated into Spanish.

Have you solved this issue by now?

You mentioned 14 other pages like this.

Is there another example where it still does not work?

Regards,
Itamar.

Hi Tanner,

We have replicated and fixed one issue in our testing environment.

The issue is generated by a code in the Rankmath plugin, which we believe to be redundant (we are also reporting it to their development team); nevertheless, when run, this code affects how translated links are constructed.

To fix it, you will need to have a full back up of your site and then:

1. As recommended by Rank Math support, you should remove the translations of the product slug: that means going to wp-admin/admin.php?page=wpml-wcml&tab=slugs and editing each of the translations for the "Product base" so that they are the same as the original (i.e. product/%product_cat%).

2. Edit the Rank Math SEO plugin file plugins/seo-by-rank-math/includes/modules/woocommerce/class-product-redirection.php
Bypass the get_redirection_url function by adding a line return false; at the beginning (should be line 77), e.g.

	/**
	 * Get Product URL.
	 *
	 * @return string Modified URL
	 */
	private function get_redirection_url() {
		return false;

As you can see, the issue, though related to WPML, does not involve our code.

If you do not feel comfortable making that change yourself, you will need to confirm that you have a full backup of your site and that you confirm that we can go ahead and work on your production site.

We are still investigating the other issues reported. They seem to be related to the usage of relative URLs. I still do not have a confirmed answer; once I do, we'll communicate it here. The issues you are experiencing have to do with changing the URL structure. Stripping base URLs is always messy when translating to other languages and should be done with care. We are looking for a solution to the issues.

I have removed your last comment.

This ticket, like all tickets in our system, has the dates.

The ticket should be used only for support-related exchange of information and any other comments, especially of this kind is distracting us from doing our work - the fact that I am dedicating time to write this comment just highlight this fact, it is my job to make sure the focus is on the work - solving issues. all unrelated or rude content will be removed.

We will focus on the actual issues, which, as I said, in this case are not coming from WPML (not in our code).

Thank you.

Hi,

As instructed by our second-tier supporter, I changed the following on your site.

1. In WooCommerce -> WooCommerce Multilingual & Multicurrency -> Store URLs, I edited the Product base.

2. I corrected each translation (Spanish (US), Spanish (MX), and French) to be product/%product_cat%. Please see the attached screenshot.

This is also according to what the Rank Math support suggested.

Now, for the second step, I need FTP access. Here are the details for the second step.

1. Edit this file with a code editor:
plugins/seo-by-rank-math/includes/modules/woocommerce/class-product-redirection.php

2. Find these liens:

	/**
	 * Get Product URL.
	 *
	 * @return string Modified URL
	 */
	private function get_redirection_url() {

3. Add the following line like this:

	/**
	 * Get Product URL.
	 *
	 * @return string Modified URL
	 */
	private function get_redirection_url() {
		return false;

4. Save the file.

This will be part of the solution. Our second-tier supporter is working on the rest of the solution. Please give us FTP access so we can implement the change in the code in the Rank Math plugin. I'm enabling a private message for the following reply.

Itamar.

Thanks.

Hi,

I've just replied to the other ticket here.

https://wpml.org/forums/topic/split-link-redirection-issue-on-the-homepage/page/3/#post-16083669

Let's please continue the discussion there.

Thanks,
Itamar.

No, the ticket has not been hidden from the forum.
I can see this ticket on your profile page here -https://wpml.org/forums/users/tannert/.
Please see the attached screenshot.