This thread is resolved. Here is a description of the problem and solution.
Problem:
The client needed help translating a product page and its content.
Solution:
We recommended the client to refer to the WooCommerce Multilingual documentation: https://wpml.org/documentation/related-projects/woocommerce-multilingual/.
After receiving the debug information, we advised the client to ensure their server meets the minimum requirements:
- PHP version 7.4 or greater.
- MySQL version 8.0 or greater OR MariaDB version 10.4 or greater.
More information on server requirements can be found here: https://wordpress.org/about/requirements/.
We then instructed the client to update WordPress and WooCommerce to the latest versions, along with any add-ons. The client was also advised to install the WooCommerce Multilingual & Multicurrency plugin and follow the guide provided in the documentation.
Updates and instructions for updating can be found under "My Account -> Downloads" on the WPML site, and the update guide is available here: http://wpml.org/faq/install-wpml/.
We emphasized the importance of backing up the database before proceeding with the updates.
If the solution provided is not relevant to your case, either because it's outdated or not applicable, we highly recommend checking the related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 3 replies, has 2 voices.
Last updated by 1 year, 3 months ago.
Assisted by: Andrey.
