The client was experiencing issues with product slug translations not working, even after saving the settings in the permalinks and WooCommerce Multilingual slugs sections.

We recommend resaving the WPML Custom Post Type (CPT) settings to fix the issue with product slug translations. This solution was successfully tested by our 2nd Tier support on a development site. Please try resaving the WPML CPT settings on your production site. If this solution does not apply to your situation, or if it\'s outdated, we suggest opening a new support ticket. We also highly recommend checking the <a href="https://wpml.org/known-issues/">related known issues</a>, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the <a href="https://wpml.org/forums/forum/english-support/">WPML support forum</a>.

Product slug translations not working

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Tagged: Bug

This topic contains 6 replies, has 2 voices.

Last updated by Kor 9 months, 1 week ago.

Assisted by: Kor.

Author	Posts
February 5, 2024 at 7:06 pm
pawelM-9	Product slug translations not working
February 5, 2024 at 7:47 pm
February 5, 2024 at 8:15 pm #15268315
pawelM-9	I would like to update my server access details. Please share the form
February 5, 2024 at 8:30 pm #15268347
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Here you go.
February 5, 2024 at 9:15 pm
February 7, 2024 at 10:40 am #15276048
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. Please allow me to escalate this to our 2nd Tier Support for further investigate. I will come back to you once I've feedback.
February 8, 2024 at 4:04 pm #15282146
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. Our 2nd Tier support resaved the WPML CPT settings and it worked hidden link . Could you try this on your production site?
February 9, 2024 at 6:41 am #15284110
pawelM-9	What exactly was rewritten? Because when I save the settings here: hidden link and hidden link the links still don't work for me
February 9, 2024 at 6:45 am #15284114
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've saved the option for you and it's working fine now hidden link . Could you check?