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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing an issue where product variations were not showing in the translated version of a product on their WooCommerce site.
Solution:
1. We recommended that the client should first ensure that they have translated the attributes globally at Products > Attributes by going to WooCommerce > WooCommerce Multilingual & Multi-Currency > Attributes.
2. If the problem persists, we advised checking for configuration issues at WooCommerce > WooCommerce Multilingual & Multi-Currency > Status and to provide a screenshot of this screen if they have any questions.
3. We resolved existing configuration issues and synced the global attribute.
4. If these steps do not resolve the issue, we suggested further investigation might be necessary.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 5 replies, has 2 voices.

Last updated by Andreas W. 1 week, 3 days ago.

Assisted by: Andreas W..

Author Posts
October 25, 2024 at 12:39 pm #16330619

liamA

Background of the issue:
I am trying to add a product with variations on my site hidden link. I used WPML to translate the product into another language.

Symptoms:
The product variations are not showing in the translated version of the product. See screenshots: hidden link and hidden link.

Questions:
Why are the product variations not showing in the translated version?
How can I ensure product variations are displayed correctly in all languages?

October 25, 2024 at 12:40 pm #16330641

liamA

The product variations are not showing in the translated version of the product. See screenshots: hidden link and hidden link.

October 26, 2024 at 2:28 am #16332706

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

If you create the attributes globally at Products > Attributes, please make sure to translate them at WooCommerce > WooCommerce Multilingual & Multi-Currency > Attributes.

If this will not solve the issue, please revise WooCommerce > WooCommerce Multilingual & Multi-Currency > Status for any config issues and send me a screenshot of this screen, if you do have any questions.

If this will still not solve the issue, it might be advisable that I revise the site as admin user and take a local copy for testing, unless you have a staging site available to run such tests.

Best regards
Andreas

October 26, 2024 at 6:22 am #16332821

liamA

You can check here
hidden link
User: israpreneurs@gmail.com
Pass: Newshop100!

You can check issue here
hidden link

hidden link

I have check and not getting optionto fix it

October 28, 2024 at 9:31 am #16336720

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

There were many config issues at WooCommerce > WooCommerce Multilingual & Multi-Currency > Status. See screenshot.

I have solved those now.

Then I synced the global attribute "size" at WooCommerce > WooCommerce Multilingual & Multi-Currency > Attributes. Take note, that this step will take time, as there are more than 2800 entries that need to be synced.

If this will not solve the issue, I will keep investigating.

sync global attributes.jpg
config issues.jpg
October 28, 2024 at 11:42 am #16337585

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Seems the issue is solved now. Please verify.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.