[Resolved] Redirect to Default Language Page When Secondary Language Content Is Unavailable

Thank you for contacting WPML support.

You may have enabled the settings to display untranslated content for pages in secondary languages.

For more information, visit:
https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/

To adjust this setting, go to the WPML → Settings page. Scroll down to the "Post Types Translation" section and select the first option, "Translatable - only show translated items," for Pages post types.

Additionally, in WPML → Languages → Language Switcher Options, you can choose how to handle languages without translations.

I hope you find this helpful.

Thank you for the explanation.

From what I understand, those posts do not have translations. Why not select the option "Translatable - only show translated items"? In that case, if a post does not have a translation, it should be redirected (based on what you chose on WPML → Languages → Language Switcher Options).

Please clarify what you mean by "no language switcher enabled on this"?

I have enabled debug information for this support ticket. Please follow this link for instructions on retrieving this information from your site and provide it to us: http://wpml.org/faq/provide-debug-information-faster-support/.

I tried to select the option "Translatable - only show translated items"? but nothing worked.

I have just tested this locally with a non-translated post and have redirection. For example, if I type the following: hidden link, it will redirect to hidden link.

What are your settings under Settings → Permalinks? Have you tried disabling all plugins temporarily except for WPML to see how it works?

Thank you for your feedback. Do you have any caching mechanisms enabled on your website? If so, could you please clear all caches and test it again?

When I access the URL like this: hidden link, I encounter a redirection on your site. Can you confirm whether there is no Spanish translation for this post?

Can you confirm if there is no Spanish translation for the post in question?

It was a test with a language code that doesn't exist on your site. To check if redirecting will work in such cases.

Thank you for your feedback.

I do not see the language sidebar at all. Did you set the post type to "Not translatable" in WPML → Settings? If yes, please temporarily activate it and check if the post has a translation. You can delete the Spanish post translation if it exists.

But still it's showing language switcher on the frontend and redirect isn't working at all.

The redirect will not work because you selected the option "Translatable (use translation if available or fallback to default language)." Please test it with the first option, "Translatable—only show translated items."

If it's still the problem, I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.