Reopen Ticket Split the Template on the Dutch site was set to English

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
9:00 – 18:00	9:00 – 18:00	9:00 – 18:00	9:00 – 18:00	9:00 – 18:00	-	-
-	-	-	-	-	-	-

Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 11 replies, has 2 voices.

Last updated by Osama Mersal 11 months, 2 weeks ago.

Assisted by: Osama Mersal.

Author	Posts
July 6, 2024 at 11:38 am #15903043
leonv-20	<b>Background of the issue: </b> Re-open ticket: https://wpml.org/forums/topic/split-the-template-on-the-dutch-site-was-set-to-english/ I now manually translated all category pages in the Divi Builder. I am trying to translate the global footer and global header on the English site. <b>Symptoms: </b> When I translate the global footer on the English site, the footer on the Dutch site also becomes English. <b>Questions: </b> How to deal with the issue where translating the global footer on the English site affects the Dutch site?
July 7, 2024 at 10:00 am #15906915
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. 1) Please visit the following URLs and translate the templates: Footer: yourdomain/wp-admin/edit.php?post_type=et_footer_layout Header: yourdomain/wp-admin/edit.php?post_type=et_header_layout Body: yourdomain/wp-admin/edit.php?post_type=et_body_layout 2) Could you please share your Debug information with me? You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support) The debug info will give me a lot of information about how your site is configured. Best regards, Osama
July 9, 2024 at 7:43 am #15918629
leonv-20	Hello, Okay to clearify the situation a bit more. My old website was Dutch and this is migrated to .com/nl/. English is now my main language, but all original content is in Dutch. Step 1 is very clear, thank you for that. But to be sure: in what language do I have to write those URLs? The debug information is also uploaded and I am making a back-up now. Kind regards, Leon
July 9, 2024 at 7:46 am #15918643
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi Leon, Please visit the following URLs and check the templates to translate them into the missing language. Footer: hidden link Header: hidden link Body: hidden link Best regards, Osama
July 9, 2024 at 8:01 am #15918728
leonv-20	Hello, I just looked into the footer template page and it confuses me. I have one footer template here, it is in Dutch on the English variant. So Do I need to make that one in English and then add a Dutch translation of it by clicking the plus button there?
July 9, 2024 at 8:36 am #15919024
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, Yes, you need to make the content inside the template in English and then translate it to Dutch. Best regards, Osama
July 9, 2024 at 9:02 am #15919194
leonv-20	Hello, I just editted the footer via the link you sent. I saved it and it's not displayed. I will try now to translate the footer in the Theme Builder. Then I need somehow to translate it in Dutch. How?
July 9, 2024 at 9:16 am #15919379
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, You can use the same link I sent you. You can also see WPML-> Translation Editor. Kindly check this guide. (https://wpml.org/documentation/theme-compatibility/divi-builder/) Best regards, Osama
July 9, 2024 at 10:18 am #15919710
leonv-20	Hello, I cannot translate those layouts. See attached images.
July 9, 2024 at 10:41 am #15919964
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, The "Menu 4 - About US" template's default language is Dutch, not English. So please translate it from Dutch to English and check if it works correctly. Best regards, Osama
July 10, 2024 at 10:07 am #15927389
leonv-20	I don't know how to do this. I cannot translate it automatically. When I open the Divi editor, I don't know if this is Dutch or English and what the steps are. Do I need to translate it manually. EN - About us should be English. I have a NL - over ons, which is the Dutch version. This project takes quite long now, because I was outsourcing it to someone else who messed it up. Now I am doing it myself without any WPML experience. The menu translations are the last steps of translating the website. Is it possible to get some video call for assistance? I'm available from 22 of July because of holidays.
July 10, 2024 at 10:15 am #15927510
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, I'm afraid that we don't provide video call support, but we have live chat support. 1) In order to know which language is the default language for a page/post, please check this hidden link">screenshot. In case you see Dutch is the default language, you won't be able to use automatic translation from the Translation Management. However, you can click on the (+) or (Pencil) icons and click translate automatically inside the translation editor. Kindly check this guide. 2) In order to translate the menus, please check this guide. Best regards, Osama

The topic ‘[Closed] Reopen Ticket Split the Template on the Dutch site was set to English’ is closed to new replies.