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Supporter timezone: America/Sao_Paulo (GMT-03:00)

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This topic contains 3 replies, has 2 voices.

Last updated by Lucas Vidal de Andrade 14 hours, 14 minutes ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
November 5, 2024 at 6:01 pm

bentleyP

Background of the issue:
I am trying to send a test translation to Smartling using WPML on my site hidden link.

Symptoms:
I continue to get the error messages: 'Rollback jobs...' and 'Batch rolled back' when trying to send a page to Smartling for translation.

Questions:
Why am I receiving the 'Rollback jobs...' and 'Batch rolled back' error messages?
How can I successfully send a test translation to Smartling using WPML?

November 5, 2024 at 6:45 pm
November 5, 2024 at 8:57 pm #16369161

bentleyP

[removed by support]

November 6, 2024 at 2:03 pm #16372431

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

I've removed the credentials you shared because the forum is public. It's essential that you delete the user or at least change the passwords, due to safety.

Furthermore, I'm not able to login in the sandbox. When clicking the login options, I'm redirected to the live website and cannot access the staging back end. Can you please verify?

I've enabled the private fields, so you can share the credentials safely.

- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:

hidden link

November 6, 2024 at 8:55 pm
November 7, 2024 at 2:01 pm #16377973

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thanks for sharing the credentials.

Once again: I'm not able to login in the sandbox. When clicking the login options, I'm redirected to the live website and cannot access the staging back end. Can you please verify?

Let me know.