Thank you again for your detailed explanation. We understand now how to resolve issues like this in the future.
I hope it works for you to move to another issue that we reported with this ticket.
A segment of the content in an article is not translated. In the screenshot below, 1) It shows the content not translated when you view the article. 2) However, it shows the content is translated in the Translation Editor. hidden link
Here is the link for the article hidden link
The steps I followed were: 1) used Automatic Translation to translate the article, 2) confirmed the translation was complete on the dashboard, 3) viewed the article where I noticed the content was not translated, and 4) viewed the content in the Translation Editor for "debugging purposes" only.
Please let me know if you require any additional information.
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Rome (GMT+01:00)
ok the problem seems to be happening on this particular nested list. i'm not really sure why (i'm asking our devs to check it out) but even with the same content, i can't recreate it on a sandbox site so the problem might be with the nested list but there might be something else to it that i'm missing.
I'm running a few more tests with our devs to determine what could be the root of the problem here.
However, if you deconstruct the list and make it as 2 separate gutenberg lists, they will work correctly as you can see here: hidden link
I reviewed the article again and have some further information that may help. There are multiple instances like this in the article.
The issue appears to occur when the "indent" function is used on the List Block (see screenshot below for another example). hidden link
1 - The indented items in the List Block translated correctly
2 - However, the primary item in the List Block does not translate in the article itself but shows correctly in the Translation Editor.
Please let me know if I can provide any further information regarding this issue.
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Rome (GMT+01:00)
Yes, that's what i mean with nested lists (a sublist inside a main list, which in this case is dented to actually show it's a different type of list), and this seems to happen on ly on your site because if i copy the same exact structure you have, your same exact page on a sandbox site, it doesn't happen there.
Our devs are trying to find out what's going with this because it's very weird that it only happens on your site and not on any site.
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Rome (GMT+01:00)
The problem seems to be caused by the
that was added to that list. i can only suspect it was copied when you pasted the content into the editor, maybe?
If you select the "code editor" option in the page settings you'll be able to see and remove that code.
I did it here on the test page so you can explicitly see all i did: hidden link
We are still looking into why is the code being broken because we saw that image tags and <br/> tags will also end up creating the same behaviour, but in the meantime you can try to fix these ones (that code should not be there, in the first place).
