This thread is resolved. Here is a description of the problem and solution.
Problem:
You are experiencing issues with automatic translations on product pages using the Flatsome theme with WPML. Not all blocks are being translated, and manual changes revert after a short time.
Solution:
We recommend following these steps to resolve the issue:
1. Go to WPML -> Translation Management -> Translation Jobs and cancel any in-progress job. If there is no in-progress job, proceed to the next step.
2. Edit the default page, make a small change, and update the page.
3. Navigate to WPML -> Translation Management and send this page to the translation basket. Ensure to tick the checkbox, scroll down, and click translate, then access the translation basket tab.
4. In the translation basket, send the page to yourself as a translator.
5. Go to WPML -> Translations, take the page, translate it ensuring the translation is saved 100%, and then check if the correct content displays.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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No supporters are available to work today on this forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.
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Last updated by 1 month, 2 weeks ago.
Assisted by: Lauren.
