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Supporter timezone: Europe/Madrid (GMT+02:00)

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This topic contains 4 replies, has 0 voices.

Last updated by Carlos Rojas 2 hours, 37 minutes ago.

Assisted by: Carlos Rojas.

Author Posts
July 29, 2025 at 2:48 pm #17279555

rafaelF-23

Yes, sorry about that. Both the 5.50 version and the workaround work for the first mentioned problem which is counting people as reservations.

But now we face a different issue, in one of the languages, although counting people as reservations correctly, i can still book more than the maximum slots availability.

As you can see in the screenshot the available slots are 10, and I'm able to put 12 and continue the reservation.

If you want i can try to reproduce this in the sandbox

July 29, 2025 at 3:40 pm #17279777

Laura
WPML Supporter since 05/2018

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Yes, thanks. I'll share the hidden link">link again.

August 6, 2025 at 11:03 am #17299168

rafaelF-23

Hi there, sorry for the delay.

I can't seem to replicate the issue in the sandboox as i encounter another issue, the calendar in the translated version doesn't charge correctly.

But in the original version, which is where we seem to have this issue, it works correctly. So what does this mean?

Also, we are using the 5.51 version with the workaround, not sure if the sandbox has the same.

translated version.png
original version.png
August 7, 2025 at 10:59 am #17302303

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
My name is Carlos and I will continue working on this ticket

I have reproduced the issue and applied the workaround described in the erratum page, but the issue persists, and the calendar is not loading the available dates in EU. I have escalated this ticket to our 2nd tier of support so our specialists can take a deeper look at this issue.

I'll get back to you as soon as I get more information.

August 8, 2025 at 11:42 am #17305265

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,

You can now see the calendar working on the translated products. Please check if the issue persists or has disappeared on the sandbox site.