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This topic contains 2 replies, has 2 voices.

Last updated by timK-2 1 year, 6 months ago.

Assisted by: Long Nguyen.

Author Posts
May 6, 2023 at 7:02 am #13597593

timK-2

Thank you, Long!

I'm going through all the steps atm; however, I am facing another problem now.

I cannot update the plugins because of this error " You are using an unregistered version of WPML and are not receiving compatibility and security updates. Register now"

The version is registered; I had this error a few times before. It usually disappears after a few days, and everything returns to normal. How can we solve this problem?

Thanks

Tim

May 6, 2023 at 7:07 am #13597595

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Tim,

Thank you for your feedback.

Checking on our server, I see the registered domain is hidden link while your current domain is hidden link. With www, it is a different domain and WPML will consider it as an unregistered version.

You need to re-register your site with a new domain to fix the issue, please follow this documentation https://wpml.org/faq/install-wpml/#register

Look forward to your reply.
Thanks