Split: JetFormBuilder plugin translation issue

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This topic is split from https://wpml.org/forums/topic/split-cant-see-language-switchers-on-the-other-page/

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Supporter timezone: Asia/Jerusalem (GMT+03:00)

Tagged: Exception

This topic contains 3 replies, has 2 voices.

Last updated by Itamar 1 year ago.

Assisted by: Itamar.

Author	Posts
April 16, 2024 at 8:38 am #15523479
matheoM	Hi, I have created a form with the plugin jetform and all the element of them aren't translatable so I don't know how to manage it. Thanks
April 16, 2024 at 8:53 am #15523568
Itamar WPML Supporter since 02/2016 Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, As I mentioned in the other ticket, this is a compatibility issue. The JetFormBuilder plugin by Crocoblock (hidden link) is not officially compatible with WPML. It is not on our list here. https://wpml.org/plugin/ We need to replicate this issue on a fresh WordPress installation. Then, I'll be able to escalate it to our compatibility team. For this, I created a test website with a clean WordPress install. You can access it through this link: hidden link With this link, you'll be directly logged in. Could you please install the JetFormBuilder plugin and see if the issue is replicable on a clean WordPress installation? Please also ensure you install the latest version of the plugin. Please configure WPML as set on your site (just the basic configurations needed to replicate the issue are enough). Please let us know when everything is finished, and you can replicate the problem. Thanks, Itamar.
April 22, 2024 at 3:32 pm #15552018
matheoM	I have add all the plugin, that will change nothing but my configuration is clean but manage it like you want
April 24, 2024 at 10:40 am #15560254
Itamar WPML Supporter since 02/2016 Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, Here, we will deal with the Jetform issue. It is unclear to me if you could replicate the problem on the test site. If so, where can I see it? By the way, I can see that the 'Check in' and 'Check out' strings have now been translated. Please see the attached screenshot. As Nigel, my colleague, mentioned in the other ticket, you should follow the guide from Crocblocks on how to translate the forms. hidden link Are you following their guide? Regards, Itamar.

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