Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Our next available supporter will start replying to tickets in about 3.43 hours from now. Thank you for your understanding.

Tagged: 

This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 1 year, 2 months ago.

Assisted by: Prosenjit Barman.

Author Posts
September 2, 2023 at 3:49 am #14329423

louraA

Also i face same issue, when translate the string for Reward points plugin, after a while it override all the original language with the translated language (Arabic);

you can see here'

hidden link
hidden link
hidden link

all english parts for this plugi, it override with Arabic !

it seems there is somthing effect the transliting string and direct the links.

September 4, 2023 at 9:03 am #14334645

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello Loura,
Thanks for contacting WPML Support. Sorry for the delay in responding due to the weekend.

I checked the My-Points page in the Account section and understood the issue. It appears that the Arabic translation has been set as the default somehow, which is why the English point page displays Arabic content.

Please go to the "WPML > String Translation" and search for any Arabic text that appears on the point page in the English language. If that text appears in the result, please check the Flag associated with that text. If you see an English flag with the Arabic text contents, please check the source language of that text to Arabic by following the documentation below.

- https://wpml.org/documentation/getting-started-guide/string-translation/how-to-change-the-source-language-of-strings/

After that, Add the English translation by clicking on the "+" icon below the English flag.

Please let me know if that helps or if you need further assistance in this matter. I will be happy to help.

Best Regards,
Prosenjit

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.