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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to update the English translation of a static block, and products on translated pages were leading to broken links after translating some categories.
Solution:
We recommended translating categories in bulk using automatic translation. The client should create a product, assign all available categories to it, and send it for automatic translation via WPML > Translation Management > Dashboard. This should translate all assigned categories. Additionally, for the issue with the widget not being translated, the client should translate the widget at WPML > String Translation by selecting the text-domain "widgets". If this does not resolve the issue, creating one widget per language might be necessary. For further guidance, we suggest reading the quick guide on sending content for automatic translation at https://wpml.org/documentation/translating-your-contents/#sending-content-for-automatic-translation.

If the provided solution does not apply or is outdated, we recommend opening a new support ticket. It is also advisable to check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/.

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This topic contains 52 replies, has 3 voices.

Last updated by Andreas W. 1 month ago.

Assisted by: Andreas W..

Author Posts
August 26, 2024 at 2:42 pm #16105267

danielS-231

Thank you , that solved the problem, i was finaly ablle to translate it, i take the oportunity to solve another problem i have with traalation of one of the static blocks:

hidden link

Wen i try to tranlate the english it is not updated, all the other languages have translated automatycly, i mean, i did not did anything, they just got translated.

In the EN version it apears a old version instead of the version i currently have on the native PT language, i am not shure how to proceed in this case or how to fix it...

Thanks in advance for the help!

August 27, 2024 at 11:57 am #16109437

danielS-231

Hello,

This topic has been splitted, not shure waht it means but i need support to solve it please.

Thank you!

August 27, 2024 at 12:00 pm #16109440

Marsel Nikolli

Hi,

Could you please make a small change to the PT version of the block (ex: add a "+" sign to the title) and save it?

After, update the English version and check if the issue persists.

Let me know how it goes,
Marsel

August 27, 2024 at 12:13 pm #16109638

danielS-231

Hi Marsel,

I have added s sign and saved it, then i tried to update the English translation but it still apears an old version, it did not update to the current version i have...

I also see a warning message : hidden link

Thanks for the help!

August 28, 2024 at 6:36 pm #16116727

danielS-231

Hello,

I still need help to resolve this issue please.

Thank you!

August 29, 2024 at 1:50 pm #16120408

Marsel Nikolli

Hi,

I've checked further your website and the issue with the static block translations might be caused by the cache plugin in use.

* It happens that cache plugins interfere with translation processes.

Could you please try deleting the translation for the footer template and re-translating it again?

August 29, 2024 at 2:24 pm #16120593

danielS-231

Hello,

How do i delete just the translation?

Thank you!

August 29, 2024 at 3:38 pm #16121089

Marsel Nikolli

Hi,

I saw you had the translation in "Trash", I've deleted it completely and now you should be able to translate it again.

You can proceed with translating it again by clicking the "+" sign under the English flag.

Let me know if you have questions.

Regards,
Marsel

August 29, 2024 at 7:55 pm #16121850

danielS-231

Hello,

Wen i click the "+" sign i go to here: hidden link

What do i do now? I cant see were to translate anything...

Thank you!

August 30, 2024 at 9:37 am #16123952

Marsel Nikolli

Hi,

On the screen you shared, you need to:

1- click on the button "Copy content from Portuguese"
2- after, the content is copied you need to click the blue button "Backend Editor" which will show the blocks with WPBakery
3- you can edit the modules as needed (if there is any need to change anything)
4- publish the page

Let me know if you have further questions,
Marsel

Screenshot 2024-08-30 113411.png
August 30, 2024 at 11:16 am #16124467

danielS-231

Thank you, i managed to translate to english, but now wen i try to trasnlate the others languages it asks me to copy from the English, i want to copy from the PT (Portuguese) witch is the original and translate from there to the other languages:
hidden link

Also i have the statick block duplicated?Not shure if i can delete one of them: hidden link

Thanks for the help!

September 2, 2024 at 1:23 pm #16131887

danielS-231

Hello,

I sorted out the problem, the other statick blocks are the other languages tranlated, i renamed them to Footer_De ; Footer_Fr; etc.

Now i have a werid problem witch is breaking all the translated languages, i would need help as soon as possible please.

I started translating the categories and now they are missing, and wen i click them they take to a 404 page, only the main language works ....

The ones i translated disaper like this here: hidden link

And if i click in one of the others i did not translate it takes to a 404 page.

Please help sorting this out.

Thank you!

September 3, 2024 at 7:43 am #16134210

danielS-231

Hello,

I found this post and i think the problem is the same, because i translated categories but i did not tranlated the products and it seems this is waht happens in WPML:
https://wpml.org/forums/topic/after-the-translating-the-page-there-are-components-or-some-elements-missing/

I saw that the solution was to tranlate the products, i do not intend to translate them, they are to many in many languages its not viable so i would do what they reccomend in the other thread:

"You can use the duplicate option instead of translating the products, this option will create a copy of the original product in the secondary language.

You can duplicate them individually from the product editing screen or in bulk using WPML's Translation Management (Please check the attached screenshots)"

Could you please do this bulk action to to duplicate for the other languages?

This is very stressfull to us, we have the store broken at the moment and want to fix as soon has possible, and i dont want to mess anything any worse...

I think i will also have to finish translate all the remaining categories, is there a bulk action to do the same for them?

Thank you for the help!

September 3, 2024 at 1:56 pm #16136048

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Our apologies for the delay in answering.

There is a workaround for translating categories in bulk using automatic translation.

You will need to create one product, assign all available categories to this product and send it to automatic translation.

This will translate all assigned categories automatically, in case they were not translated already.

If this will not solve the issue, I would like to offer to take a closer look at the site, for which I will then enable a private form, if you agree?

Best regards
Andreas

September 3, 2024 at 2:14 pm #16136139

danielS-231

Hello,

The problem here is at the moment all the products from the translated pages go to broken links because i translated some categories, the products need to be translated like recommended here i think:

"You can duplicate them (products) individually from the product editing screen or in bulk using WPML's Translation Management (Please check the attached screenshots)"

From this post:

https://wpml.org/forums/topic/after-the-translating-the-page-there-are-components-or-some-elements-missing/

Could you please solve this issue for us so the translated pages with products get back online instead of going to broken links.

After that i think remaining categories must be translated, but dont know if it is mandatory to all be working properly.

Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.