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[Resolved] Split: Translating Owl image carousel

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This topic is split from https://wpml.org/forums/topic/video-link-translation-issue/

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This topic contains 18 replies, has 2 voices.

Last updated by Mohamed Sayed 1 year, 4 months ago.

Assisted by: Mohamed Sayed.

Author Posts
December 10, 2023 at 3:24 pm #15031561

Mohamed Sayed

Hi,

I see the same issue on the sandbox when updating the page.

I escalated this issue to the 2nd tier support developers for further investigation and will update you once I get their reply.

December 13, 2023 at 5:39 pm #15057961

Mohamed Sayed

Hi Brian,
Thanks for your patience!

Please try the following steps to fix this issue for the "Divi Modules Pro" plugin:

1. Go to WPML > Settings > Custom XML Configuration tab
2. Add the following XML code:

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>dmpro_carousel_child</tag>
        <attributes>
          <attribute type="media-url">img_src</attribute>
          <attribute>title</attribute>
        </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

3. Save it
4. Edit the original page in the default language
5. Update it with a small change
6. Update the translation

I tested this on the sandbox and it fixed the issue, after updating the page the carousel images are still translated. Please see here: hidden link

Please check and confirm if that helps. Our developers are still checking the other two plugins and I will let you know once I have any updates.

December 15, 2023 at 4:44 pm #15075369

brianB-19

Thanks for the instructions. There was an existing XML snippet in the XML box, adding the code you provided within the existing opening and closing <wpml-config><shortcodes> tags did not work. Adding it below that did:

<wpml-config>
<shortcodes>
<shortcode>
<tag ignore-content="1">et_pb_video</tag>
<attributes>
<attribute type="link">src</attribute>
</attributes>
</shortcode>
</shortcodes>
</wpml-config>
<wpml-config>
<shortcodes>
<shortcode>
<tag>dmpro_carousel_child</tag>
<attributes>
<attribute type="media-url">img_src</attribute>
<attribute>title</attribute>
</attributes>
</shortcode>
</shortcodes>
</wpml-config>

I'll wait to hear back on the other two carousels. Thanks again.
December 16, 2023 at 6:05 pm #15077759

Mohamed Sayed

Hi,

1. Regarding the "DP Owl Carousel Pro" plugin, our developers couldn't find a workaround to make the images from this plugin translatable due to the way those images are called.

Please contact the plugin author and share the issue with them, also please ask them to join our Go Global program so they can work with our compatibility team to make the plugin compatible.

They can contact us at this link: https://wpml.org/documentation/support/go-global-program/

2. Please try the following XML to fix the issue with the "Divi Carousel" plugin then check the issue on a new page as it might be conflicting with other carousel plugins if used on the same page:

<wpml-config>
  <shortcodes> 
     <shortcode>
        <tag>dica_divi_carouselitem </tag>
          <attributes>
            <attribute type="media-url">imgage</attribute>
            <attribute>title</attribute>
            <attribute>sub_title</attribute>
            <attribute>title_text</attribute>
        </attributes>
      </shortcode>
  </shortcodes>
</wpml-config>

3. To add the XML for different modules together in the Custom XML Configuration tab, you need to wrap all the shortcode tags in <shortcodes></shortcodes> then wrap all the lines in <wpml-config></wpml-config>tags, so the full code should be like this:

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>dmpro_carousel_child</tag>
        <attributes>
          <attribute type="media-url">img_src</attribute>
          <attribute>title</attribute>
        </attributes>
    </shortcode>
    <shortcode>
      <tag ignore-content="1">et_pb_video</tag>
          <attributes>
          <attribute type="link">src</attribute>
      </attributes>
      </shortcode>
    <shortcode>
      <tag>dica_divi_carouselitem </tag>
        <attributes>
            <attribute type="media-url">imgage</attribute>
            <attribute>title</attribute>
            <attribute>sub_title</attribute>
            <attribute>title_text</attribute>
        </attributes>
      </shortcode>
  </shortcodes>
</wpml-config>

Please check and let us know your feedback.

December 23, 2023 at 12:21 am #15121913

brianB-19

Thanks for this, We can close this ticket.