This thread is resolved. Here is a description of the problem and solution.
Problem:
The client has activated WPML but is unsure of the next steps for translating their website. They expected the plugin to automatically duplicate all website pages for English translation, which did not happen.
Solution:
We explained that the client purchased the 'Multilingual Blog' membership, which does not include 'WPML String Translation' or 'WPML Translation Management'. This membership allows for manual translation of posts, pages, and other content types but does not support automatic duplication or translation of content built with page builders or theme strings.
For capabilities like automatic translation, content duplication, and managing translations via a translation management system, the client needs to upgrade to the 'Multilingual CMS' tier. Details on upgrading and the features of different memberships can be compared here: https://wpml.org/purchase/
After upgrading, the client can download the 'WPML String Translation' from their WPML.org account here: https://wpml.org/account/downloads/
To duplicate content, navigate to WPML > Translation Management, select the content in bulk, and choose to duplicate it. The procedure is detailed here: https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: https://wpml.org/forums/forum/english-support/
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This topic is split from https://wpml.org/forums/topic/activating-plugin-2/
This topic contains 1 reply, has 2 voices.
Last updated by 11 months ago.
Assisted by: Mihai Apetrei.