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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to translate a string on their website, and some methods were deprecated in the admin interface. The main issue was that the English header was not displaying correctly, showing a Persian header instead.
Solution:
We identified that the issue was related to the use of a legacy widget that was no longer compatible. To resolve this, we guided the client to make corrections in the widget settings. We provided a direct link to the widget settings page and instructed the client to adjust the widget language each time edits were made. After making these adjustments, the issue with the string translation was resolved.

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Last updated by Kor 1 week, 5 days ago.

Assisted by: Kor.

Author Posts
November 15, 2024 at 7:38 pm #16409596

sinohehE

No really,
It always shows a wrong one in one language or adds more to one or use wrong translation

November 15, 2024 at 8:24 pm #16409723

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

It looks like you've made some edits. Could you tell me which one is incorrect? I can correct it for you. The issue is due to the legacy widget which is no longer compatible. I need to correct the widget language every time I make edits.

November 15, 2024 at 8:27 pm #16409727

sinohehE

Which table should I edit, I’ll do by my own

November 15, 2024 at 8:29 pm #16409729

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

You can correct it here first as shown in the attached screenshot. hidden link

If it shows multiple widgets on a language, let me know and I will correct it.

Screenshot_246.png
November 15, 2024 at 8:59 pm #16409828

sinohehE

When you visit the frontpage, all texts should be in the same language as the selected one , all of them

November 15, 2024 at 9:52 pm #16409889

sinohehE

English and French are correct but as you can see the Persian has incorrect translation

Incorrect.png
November 16, 2024 at 6:51 am #16410239

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Could you recheck now? thanks

November 16, 2024 at 3:11 pm #16410856

sinohehE

Perfecto, I'll not touch this widget ever 🙂
I do appreciate your time and effort.

November 16, 2024 at 6:10 pm #16411069

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Glad that helped. Closing this ticket.