Sync variables products: Always xxx Left (Never Reach 0)

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to get "0 left" on all options in the WooCommerce Multilingual troubleshooting page but observes that after clicking "Start", and then refreshing the page, the options return to their previous count instead of remaining at "0". The client is unsure if this is the expected behavior or a problem.

Solution:
We have confirmed that this behavior is expected. The counter shows the number of stocks that can be synced and does not indicate that those products are out of sync. The counter is meant to indicate progress; for example, if you have a thousand products, the counter will decrease to show when the syncing is done. Upon refreshing, the counter resets to the original count, which represents actual data that can be processed, not corrupted data.

We also inquired if the client is experiencing any issues with product translations, such as missing product variations, stock, or other product details on translated products, as this information would be important for us to know.

If this solution does not seem relevant to your situation, or if you are experiencing issues with product translations, please open a new support ticket with us.

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Tagged: WCML

This topic contains 5 replies, has 3 voices.

Last updated by Andreas W. 9 months, 2 weeks ago.

Assisted by: Andreas W..

Author	Posts
January 29, 2024 at 9:08 pm #15240849
tannerT	I am trying to: get "0 left" on all options here: hidden link Link to a page where the issue can be seen: hidden link I expected to see: "0 Left" after clicking "Start" Instead, I do: See "0 left" after clicking "Start", however once I refresh, these options are back to their previous count before clicking "Start". Whereas the other items work just fine Are these supposed to say 0 after running Start and Refreshing? Once I refresh, these options always return.... but those that are at 0, obvsiously did not?
January 31, 2024 at 8:05 am #15247684
Sumit Supporter Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30)	Hi, Thank you for contacting the support forum. Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process. This is actually correct. The counter shows the number of stocks that can be synced it doesn't mean that those products are out of sync. The counter indicates the progress, suppose you have a thousand of products in that case the counter will decrease and will show you when it is done. Once you refresh it, it is back to again to original count. So those counts are not for corrupted data, they are for actual data that can be processed. I hope it helps!
January 31, 2024 at 3:03 pm #15249981
tannerT	This makes sense, although I do not understand why "some" (like those on top) ["Sync Product Variations" for example] DO in fact reach 0, and REMAIN at 0 upon refresh. If this is correct behavior, this is extremely misleading. Please verify this is what you meant
January 31, 2024 at 5:19 pm #15250829
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, This is more of a question for the developer who designed this feature, but I can confirm that the count is expected in this case, as Sumit from Second Tier Support already confirmed. For us would be important to know, if you do experience issues with your product translations. Do you encounter issues with missing product variations, stock, or other product details on your translated products? Best regards Andreas
January 31, 2024 at 5:28 pm #15250939
tannerT	We do not experience any issues other than the top half of this section reaching "0 left" and the bottom half of the section reaching "xx left"
January 31, 2024 at 5:40 pm #15251045
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Ok, this is not an issue - it is expected in this case. If you run into issues with your translations, then please let us know and we will be glad to take a look into it.
January 31, 2024 at 5:45 pm #15251055
tannerT	Overall this is still misleading and I would like to escalate further understanding within this panel for the future. You mention that some are a "count" while others are not a "count" and some show count to 0, so you can understand while its running, and others shown 0 so you understand when there are none remaining but all of them have the same verbiage of "X left" Which clearly, makes absolutel, 0 left Sense 😀