The Home page has reverted from English to its original language

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are developing a site and trying to translate the Home page to English using WPML. Despite following the provided instructions, the Home page reverts from English back to its original language.
Solution:
We have recently released WPML version 4.7.6, which addresses this specific issue. We recommend taking a full backup of your site before proceeding. After ensuring your site is backed up, please update WPML to the latest version. Once the update is complete, verify if the Home page remains in English as expected.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please do not hesitate to open a new support ticket with us for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Bug, Known issue

This topic contains 45 replies, has 0 voices.

Last updated by Noman 3 weeks, 2 days ago.

Assisted by: Noman.

Author	Posts
May 21, 2025 at 9:05 am #17055976
milijanM	Can you help me restore the English version of this page hidden link I didn't make it! The problem is definitely caused by the Strang translation plugin, because I turned it off, I made corrections on all the English pages and everything is in place!
May 21, 2025 at 9:09 am #17056023
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	You can try to replicate the issue on any existing English page on your live site, just make sure to take a full backup before making changes, as a precaution. I just checked the page: hidden link and it looks like you've already managed to restore it, it's now showing the correct English content on my end. As requested, here’s a quick video showing how to restore a page from revisions when the translated content gets replaced: hidden link Please try reproducing the issue on your site. I’ve made several changes on the staging server, but haven’t been able to replicate the problem there so far. Let me know how it goes, I’m here to support you every step of the way. Thank you
May 21, 2025 at 9:12 am #17056047
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thanks for checking that, it’s really helpful to know that the issue stopped after deactivating the String Translation plugin. That confirms it's related to the known bug. I’ll gladly help you restore the English version of this page: hidden link I’ll go ahead and do that now and will let you know once it’s done. Thanks again for your cooperation
May 21, 2025 at 9:30 am #17056149
milijanM	Thank you, just let me know when you are finish with that page. What is the procedure now if I have changes on pages in English, to turn off String translation, make corrections and then reactivate the plugin?
May 21, 2025 at 10:51 am #17056593
milijanM	Did you manage to restore the page on the English version?
May 21, 2025 at 11:27 am #17056778
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Yes, I’ve successfully restored the English version of the page: hidden link as you can see in the attached screenshot. And you're right, for now, the best workaround is: - Temporarily deactivate the String Translation plugin - Make your edits to the English pages - Then reactivate the plugin once you’re done I’m going to escalate this issue to our 2nd tier support team. We'll let you know as soon as there’s an update or a fix available. Thanks again for your patience and cooperation
May 21, 2025 at 11:45 am #17056913
milijanM	Ok, that's fine. Thank you for your cooperation and I hope you will solve this problem soon.
May 21, 2025 at 11:52 am #17056942
milijanM	I only need one more thing from you, I would like you to record the complete process from restoring the revision of the English language page to unlinking and re-linking the link of the English translation and the page in the original language. Could you do that for me?
May 21, 2025 at 12:23 pm #17057123
milijanM	I forgot to ask one more thing, what if I have a page that I translate to English for the first time, do I turn off the String translation plugin even then or not?
May 21, 2025 at 6:37 pm #17058753
milijanM	For some reason I can't translate products the same way I translated individual pages. The problem is that elementor won't start at all when I try to edit the page through elementor! When I start Elementor trying to open the Product Layout then everything works but if I try to open the product through Elementor it doesn't work. I tried deactivating Product Layout but even then it didn't work, I don't know if it's some problem with WPML again or not but I know everything was working as it should be before I installed your plugin! hidden link New threads created by Noman and linked to this one are listed below: https://wpml.org/forums/topic/i-cant-translate-products-the-same-way-i-translated-individual-pages/
May 21, 2025 at 8:05 pm #17058935
milijanM	I just found out that your String Translation plugin was causing a serious problem and was the cause of me not being able to launch the Product Page using Elementor!!! When I turned it off I started the page normally...I really don't know how I'm going to finish this project with a bug like this
May 21, 2025 at 8:45 pm #17059053
milijanM	See for example this problem here, this text I've boxed in red doesn't appear in the Translate editor. Look at picture 1 and 2. The text that is framed in red is in the Product Template and as such it is not possible to translate it through elementor and it does not appear in the Translate editor nor can I find it in any way through WPML! Watch the video. hidden link Product Layout controls the appearance of the first part of the product where the Add to Cart button is, while the second part with tabs and descriptions is fully customizable and can be translated according to current practice using Elementor!
May 22, 2025 at 10:55 am #17061097
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	1. In this case, unlinking and re-linking is not needed. I initially tried that because the issue first appeared only on the Home page and I thought it might’ve been duplicated — but it turned out to be a different known bug. Restoring the revision is enough to fix the issue, as shown in this video: hidden link If you still need a step-by-step video for unlinking and linking translations, I’d be happy to create that as well, just let me know. 2. Great question, yes, as a precaution, I recommend temporarily turning off the String Translation plugin even when you're translating a page to English for the first time. Once the translation is done and published, you can safely turn it back on. This will help avoid any chance of the bug affecting new translations as well. 3. For product translation problems, it’s a different issue and will be handled separately as per our support policy. I've created a new ticket for this at: https://wpml.org/forums/topic/i-cant-translate-products-the-same-way-i-translated-individual-pages/ and we will continue working on the above ticket for it. Thank you for your understanding
May 22, 2025 at 1:51 pm #17062181
milijanM	For the third problem, will someone come forward https://wpml.org/forums/topic/i-cant-translate-products-the-same-way-i-translated-individual-pages/ to explain to me how to translate certain parts of the text in the Product Layout? This is holding me back from moving forward with the project...
May 22, 2025 at 3:08 pm #17062666
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Yes, someone from our team will reply shortly on that ticket and guide you on how to translate the Product Layout texts. Thanks for your patience