[Resolved] The website is not being translated

Thank you for contacting WPML support.

Can you please show some examples? Sometimes screenshots illustrating what you mean may go a long way to clarify what words fail to transmit so if you like make use of "upload an image" below the comment area.

I have reviewed your website and noticed that your homepage is built with ACF, which could explain why not all the content has been translated, as it probably wasn't available for translation.

I went to WPML → Translations and approved the translation review for the English homepage in order to check the page in the WPML translation editor. Then, I edited the homepage in Polish and clicked on the pencil icon for English to be redirected to the WPML translation editor. I also noticed that you have deactivated the WPML translation editor, so I activated it for a minute to open the WPML translation editor. Indeed, not all the strings are present in the editor, which means they are not available and automatic translation, of course, didn't translate.

To ensure that your ACF text is translated and the images are copied, follow this article: https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/.

Further checking involved approving the translations for the homepage for all languages in WPML → Translations as described above.

I temporarily deactivated the "Translate Everything Automatically" option in WPML → Settings and activated "Translate What You Choose". The pages won't automatically be translated after the change has been made or a new page has been published, which helps to identify if some parts are still missing in WPML Advanced Translation Editor.

You need to check if all the content persists in the WPML Advanced Translation Editor. If something is missing, you need to adjust the custom fields, save the original page, and make a minor change to it.

To adjust the custom fields, I activated the option "Show 'Multilingual Content Setup' meta box on post edit screen" for you in WPML → Settings → Custom Fields Translation. Whenever you edit the page in the original language, at the bottom of the page, you can see the custom fields section settings belonging to the page. Check if they are correct if you see missing content in the editor.

I have learned that your current theme is custom-made for your site needs and depends on ACF fields. The theme's template does not render the missing parts on the website and needs to be debugged.

For instance, if you go and open the English homepage hidden link, the page is not fully loaded because it has a fatal error.

[21-May-2024 12:19:05 UTC] PHP Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /wp-content/themes/idve/index.php:94
Stack trace:
#0 /wp-includes/template-loader.php(106): include()
#1 /wp-blog-header.php(19): require_once('...')
#2 /index.php(17): require('...')
#3 {main}

Since debugging your custom theme is out of the scope of our support provided here, I recommend asking the theme developer to fix these issues for you and follow the WPML Developer Information to make it compatible with WPML.

Developer's Information:
https://wpml.org/documentation/support/

Once all theme issues are resolved, the completed translations will be visible on your website.

I'm sorry that you're experiencing issues with your custom-built theme. If you plan to build a new site, refer to our list of compatible themes here: https://wpml.org/theme/.

Here are the steps (1-2) to unregister your site: https://wpml.org/faq/how-to-remove-the-this-site-is-registered-on-wpml-org-as-a-development-site-notice/#what-if-the-notice-still-appears-after-moving-to-production.

Please note that credits are non-refundable. However, I have added 25000 credits to your site as a gesture of appreciation considering your specific case.