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Supporter timezone: Europe/Rome (GMT+01:00)

Tagged: Exception, Known issue

This topic contains 68 replies, has 3 voices.

Last updated by Alejandro 1 year, 1 month ago.

Assisted by: Alejandro.

Author	Posts
September 13, 2023 at 12:13 pm #14390109
bjornL-7	So to be perfectly clear, this is what I need to do? 1. On our LIVE site, follow the steps described in this message: https://wpml.org/forums/topic/this-site-has-moved-to-a-new-location-14/#post-14383357 2. Push our live site to staging. 3. Follow the steps here: https://wpml.org/documentation/automatic-translation/automatic-translation-subscription-for-multiple-sites/#how-to-connect-your-sites
September 13, 2023 at 12:26 pm #14390179
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hi, I'm sorry if I wasn't clear 1.- Follow the steps on the live site: https://wpml.org/documentation/automatic-translation/automatic-translation-subscription-for-multiple-sites/#how-to-connect-your-sites to get the migration key and save that key for later 2.- Push your live site to staging (and you will see the warning message on the staging site) 3.- Follow these steps in the staging site: https://wpml.org/forums/topic/this-site-has-moved-to-a-new-location-14/#post-14383357 4.- Push staging to live 5.- Use the migration code from the first step Important: Please don't forget to create a full backup of the live site before start to follow these steps
September 13, 2023 at 1:23 pm #14390527
bjornL-7	Hi, So I have completed steps 1-4. But this message appears on our live site when I was going to perform step 5. What should I select? No?
September 14, 2023 at 9:03 am #14394995
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hi there, In this case, you must select the second option (assuming that the staging site will be deleted) Regards
September 14, 2023 at 10:07 am #14395493
bjornL-7	But when selecting the second option, I get the attached screenshot. To be clear, we want to push staging to live to get our changes to our production site. Then we, of course, want to continue to add content/improve the website on staging, until we once again push it to live. Is this not possible? I'm just not understanding the workflow here. As per the screenshot, there will be a warning on our LIVE site, if we access staging?? Please, can you clear this up for me.
September 14, 2023 at 10:15 am #14395601
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hi there, If you select the second option then you need to use the migration code on the live site (and probably the staging site two) so they can share the account in our servers. As an alternative, you can use the second option and then delete the staging site. The last option would be to select the first option (this is a copy of the site) and keep in mind that your staging site will be acting as your main site. It won't make any difference for your client's, but it's important that you know it.
September 14, 2023 at 11:06 am #14396223
bjornL-7	Please see the attached screencast. I am ending up in an infinite loop.
September 14, 2023 at 11:19 am #14396387
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	I have set your next answer private. Please share the migration code from the live site that you copied before pushing the staging site to the live site.
September 14, 2023 at 11:46 am #14396601
bjornL-7	s8oa2tEUTwc42eCAhc9DT6KUvuQcWgRthYeNIrk05Q0t
September 14, 2023 at 11:48 am #14396605
bjornL-7	That is, I have not entered the migration code yet on the live site, as I can't access Translation Managment (because of the infinite loop)
September 14, 2023 at 11:52 am #14396617
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	I have tried to access the live site but I'm getting this error on the browser: ERR_CONNECTION_TIMED_OUT Could you double-check if the live site is up and running?
September 14, 2023 at 11:56 am #14396629
bjornL-7	Works from here: hidden link
September 14, 2023 at 12:14 pm #14396857
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	I still can't see the site because I still get the ERR_CONNECTION_TIMED_OUT error
September 14, 2023 at 12:21 pm #14396923
bjornL-7	I have tried from several different countries using a vpn service, and the website is accessible. Can you try from your phone or at least without your current wifi?
September 14, 2023 at 12:26 pm #14396981
bjornL-7	hidden link

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