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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Noman 1 hour, 8 minutes ago.

Assisted by: Noman.

Author Posts
September 28, 2024 at 12:10 pm #16231976

johannesT-2

Background of the issue:
I have recently translated the variant terms for my product using WPML. The site I need help with is hidden link.

Symptoms:
The variants aren't being updated on the translated product page.

Questions:
Why aren't the translated variant terms being updated on the translated product page?
How can I ensure that the variant terms are correctly displayed on the translated product page?

September 29, 2024 at 8:30 am #16232832

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. I can see the issue on the secondary language product: hidden link. To Sync the product variations, could you please try to follow the below steps and see if this resolves the issue:

1. Please take a backup of your site first for safety reasons.

2. Go to WPML >> Support >> Troubleshooting page and press the below buttons:
- Clear the cache in WPML
- [Products] Synchronize posts taxonomies
- Remove ghost entries from the translation tables
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
- Assign translation status to duplicated content
- Fix post type assignment for translations
- Set language information

3. Go to WooCommerce >> WooCommerce Multilingual > Attributes tab and select the attribute in which you are facing an issue and press the "Synchronize attributes and update product variations" button if it's enabled.

4. Delete all sorts of caches on your site/server cache if any / plugin cache / CDN cache, clear the browser cache, and then see if it resolves the issue afterward.

Please let me know the results,
Thank you