Skip Navigation

Home › Support › English Support › [Resolved] Translating the footer, and inserting a video in the translated language

[Resolved] Translating the footer, and inserting a video in the translated language

This thread is resolved. Here is a description of the problem and solution.

Problem:

Translating the footer and header templates created by Divi

Solution:

Please check our guide about translating Divi templates. (https://wpml.org/documentation/theme-compatibility/divi-builder/)

Also, please visit the following URLs to check the templates:

Footer: https://YOURDOMAIN/wp-admin/edit.php?post_type=et_footer_layout

Header: https://YOURDOMAIN/wp-admin/edit.php?post_type=et_header_layout

Body: https://YOURDOMAIN/wp-admin/edit.php?post_type=et_body_layout

Relevant Documentation:
https://wpml.org/documentation/theme-compatibility/divi-builder/

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 5 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 10 months ago.

Assisted by: Osama Mersal.

Author Posts
September 4, 2023 at 3:04 pm #14338203

anthony-grahamC

I am using the Divi Page builder and it utilises a universal footer. When I translate the page, this is not included. How do I translate the footer?

Also, I have video links on the pages of the website. In the Portuguese pages, I would like to change the link so the video is one in Portuguese. How do i do this?

OK. i seem to have solved the video issue. On the Portuguese page, I inserted the correct URL for the Portuguese video, and that works. But I still need assistance with translating the footer.
September 5, 2023 at 8:23 am #14340975

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Please check our guide about translating Divi templates. (https://wpml.org/documentation/theme-compatibility/divi-builder/)

Also, please visit the following URLs to check the templates:

Footer: hidden link

Header: hidden link

Body: hidden link

2) It's unrelated to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

Best regards,
Osama
September 6, 2023 at 9:07 am #14349669

anthony-grahamC

Thanks for this assistance, Osama. I have another query. I would like to translate my mailchimp newsletters. Obviously they are not site pages or posts. But can I use my credits for this? If so, how do I do it? Thanks
September 6, 2023 at 9:14 am #14349889

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Please check our guide about translating MailChimp. (https://wpml.org/documentation/related-projects/mailchimp-for-wordpress-multilingual/)

Best regards,
Osama
September 6, 2023 at 10:28 am #14350929
anthony-grahamC

Thanks. Now I have uploaded the OTGS installer on to a second site, but it reports that I must renew my license. I have tried both the refresh button and the yes button, but no change. I have a site key for this site already generated, but obviously I cannot insert it. Please help. Thanks

New threads created by Osama Mersal and linked to this one are listed below:

https://wpml.org/forums/topic/you-are-using-expired-account/

Safari - Add Plugins ‹ Vale das Lobas — WordPress 2023-09-06 at 11.24.39 AM.png
September 6, 2023 at 10:32 am #14351013

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

In our forum, we try to keep one issue per ticket. Continuing with one ticket per issue helps not only supporters to focus on one issue at once but also enables other users to find solutions to their questions faster.

Therefore, I've split the other ticket and created a new ticket with this issue. (https://wpml.org/forums/topic/you-are-using-expired-account/)

Best regards,
Osama