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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where translations are not completing on one of their websites using WPML, despite all plugins being up-to-date.
Solution:
We recommend increasing the WP Memory limit to 256M, as the minimum required by WPML is 128M, and the client's current WP Memory Limit is set to 40M. To do this, add the following code to the

wp-config.php

file:

define('WP_MEMORY_LIMIT', '256M');

This line should be placed just before the comment:

/* That's all, stop editing! Happy blogging. */

After making this change, the client should verify the current settings at WPML > Support > WordPress and attempt the translation again. If the hosting provider limits these settings, we advise contacting them to request an increase. For optimal performance, even higher values than 256M are beneficial.
WPML minimum requirements

If the problem persists after increasing the WP Memory limit, we suggest opening a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that the latest versions of themes and plugins are installed. If the provided solution is outdated or not applicable to your case, please do not hesitate to contact us for further assistance.

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This topic contains 1 reply, has 2 voices.

Last updated by Andreas W. 9 months, 3 weeks ago.

Assisted by: Andreas W..

Author Posts
March 7, 2024 at 2:48 pm #15385006

claireR-4

Hi
I have several websites running with WPML.
For the last 2 days, all of them are translating well, except one.
On the site that I have selected above, the wheels keep turning and translation never happens.
I have had experiences where it has slow in the past, and I know that sometimes there is a big load and we have to wait. So I waited.
But I have let some overnight plus morning and they are still not translating.
All my plugins and everything is up-to-date.
It happens on both news articles and update to articles.
It there something on that webstite preventing the translation to finish?
Thanks
Regards,

Capture d’écran 2024-03-07 à 15.46.21.png
March 7, 2024 at 2:56 pm #15385076

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Could you please increase your WP Memory limit to 256M? 128M is the minimum required by WPML.
Your current values are:

PHP Memory Limit 512M
WP Memory Limit 40M
Add this code to your wp-config.php to increase WP memory:

define('WP_MEMORY_LIMIT', '256M');

Paste it just before:

/ That's all, stop editing! Happy blogging. /

Now, verify the current settings at WPML > Support > WordPress. Then complete the translation again.

These settings can be limited directly by your hosting provider, so I recommend you contact and ask them to modify them directly.
If you can get even higher values It would be great.

https://wpml.org/home/minimum-requirements/
Note: WPML needs a minimum WP Memory limit of 128M to work only under a minimal environment, which means, with a default theme and no other plugins installed.

If this will still not solve the issue, please let me know.

Best regards
Andreas

March 7, 2024 at 4:16 pm #15385850

claireR-4

Hi
Oh right. Thanks.
We had the same issue on another website one year ago. Sorry, I had forgotten.
Adding it to our website creation process right now.