[Resolved] Translation does not appear in the translation queue
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is unable to see certain posts or pages in the translation queue, and sometimes parts of a 100% translated page are missing when reopened. Additionally, there is an issue with adding a new translation for a plugin with a custom post type, as the translation management page does not list the page.
Solution: Firstly, ensure that you are set as a local translator with the correct language pairs. You can then select the page for translation under WPML > Translation Management and proceed to translate it in WPML > Translations. For detailed instructions, refer to our documentation on setting up local translators and language pairs.
If the issue persists, it may be due to database corruption. We have fixed this for the client by deleting the problematic entries in the icl_translations table and resetting the language information for the affected post. After these steps, the post should be translatable again. For more information on language and translation tables, please see our documentation on WPML tables.
If this solution does not seem relevant to your issue, please open a new support ticket in our WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
When I try to translate a post or page, the translation doesn't always appear in the translation queue, making it impossible to proceed with the translation.
Furthermore, it frequently happens that a page is 100% translated. However, when I reopen the translation, a part of it is missing. Often, it's also not possible to complete the translation, even though it shows 100% translated.
Is there a similar example that we can see? hidden link
Hello,
we have set up the translators as described.
Right now it is not possible to add a new translation for a plugin with a custom post type.
When clicking on the + icon for the entry "18" the translation management page is shown, but the page is not listed.
The only thing i find in the logs is the following warning
[22-Nov-2023 08:49:34 UTC] PHP Deprecated: WP_Text_Diff_Renderer_Table::__isset(): The property `_base64` is not declared. Checking `isset()` on a dynamic property is deprecated since version 6.4.0! Instead, declare the property on the class. in /sites/kirchdorfer.web-email.at/files/wp-includes/functions.php on line 6031
We have
Wordpress 6.4.1
WPML Version 4.6.7
WPML Media Version 2.7.3
WPML SEO Version 2.1.0
WPML String Translation Version 3.2.8
The page WPML > Translations will show the list of jobs. When you click on the Plus icon in the table list of the post type, it does not create the job and won't display on the Translations page.
Please follow steps I mentioned above to add a new job to translate the post type.
- WPML > Translation Management > Select the post "18" and send it to translation.
- WPML > Translations > Take the job and translate it.
If it still does not work, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. Your next reply is set to private to share the info.
It is a database corruption issue and I've fixed that issue on your site. Now you can translate post 18 properly, please check the screenshot attached.
The post 18 has ID 23, when you access the database, table icl_translations and search for element ID 23, you will see the translation ID group "trid".
Search for the trid, you will see the post and its translation has different element IDs and the same trid. But on your site, the element ID of the translation is NULL, which is not correct.
Then I did steps below to fix this:
- Delete two entries in the table icl_translations (post 18 and its translation).
- Now the post 18 does not have a language, I go to WPML > Support > Troubleshooting > Click on the button "Set language information" to set the default language for post 18.
- Re-translate the post and it works properly.
I hope I was helpful. Don't hesitate to ask if you find any problem along the way, I'll gladly help you.
