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Last updated by joaquimP-2 5 months, 2 weeks ago.

Assisted by: Long Nguyen.

Author Posts
August 7, 2024 at 7:05 am #16046323

joaquimP-2

Background of the issue:
I started using the payment translations on 18 July 2024. I understood that the pay-as-you-go plan is valid until 18 August to conserve the discount for the current month.

Symptoms:
In my panel, I see I am starting from zero in credits used.

Questions:
Is the pay-as-you-go plan valid until 18 August to conserve the discount for the current month?
Why does my panel show that I am starting from zero in credits used?