(a) We have translators who are making changes to all pages on the website. Before they started, they copied down the initial translation and they have noticed that the translations have changed in the meantime, without anyone touching the pages. It seems that translations are being "reset" to earlier versions.
(b) We are seeing portions that have already been translated on the front-end that are now missing fields in the translation editor.
Link to a page where the issue can be seen: hidden link
I expected to see:
For (a) ALWAYS the latest changes to a page without resets to earlier versions.
For (b) a match between frontend and backend.
Instead, I got: Reverting to earlier drafts and backend and frontend mismatches.
Pages are built and edited in Elementor in the source language and translated through the Advanced Translation Editor on a page-per-page basis. Initially, for the very first translation, an XLIFF import was used.
If you used an xliff import, I suggest using classic translation editor once, go to WPML->Settings->Translation editor and choose "Classic Translation Editor" and try to translate the page to see if the content appears.
If it doesn't work, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.
So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link
If you used an xliff import, I suggest using classic translation editor once, go to WPML->Settings->Translation editor choose "Classic Translation Editor" and try to translate the page to see if the content appears.
Well, that's certainly interesting! Switching to classic DOES indeed show the areas that had already been translated. These were missing in the advanced view. See screenshot attached: these fields were empty in the advanced editor but they do show in the classic one.
If you have previously translated your site using the Classic Translation Editor or a professional translation service (XLIFF), we recommend continuing to use the classic translation editor.
It might look as if you need to retranslate the whole page. Click the translation icon below the translation window to view previous translations from other sources. A dialog with previous translations will pop-up. To use these translations, simply copy and paste the text into the appropriate translation fields. These will then be saved in the Advanced Translation Editor’s translation memory for future use.
So the way forward for us here is to use ONLY the classic editor for all translations from now on? Also, I'm not sure I can see the icon you're referring to?
