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Supporter timezone: Asia/Jerusalem (GMT+03:00)

This topic contains 23 replies, has 3 voices.

Last updated by Itamar 6 months, 2 weeks ago.

Assisted by: Itamar.

Author Posts
September 26, 2024 at 4:00 am #16222950

sylvainG-5

Otherwise I am creating a staging site, it may be easier. What do you think?
I could also delete the english page and translation, and recreate all translation pages ?

September 26, 2024 at 11:20 am #16224710

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Since Itamar is on vacation today, I will replace him in the forum. I hope this is OK with you.

Creating a staging site where the issue is reproducible will allow us to debug the issue without affecting your site.

Please share the staging site access details. I'll enable the private reply, so you can share the data safely.

Best regards,
Osama

September 26, 2024 at 12:28 pm #16225085

sylvainG-5

hidden link is write, no you will be able to see and test it 🙏
Please note that I have desactivated FluentSMTP on Staging so the email are not sent to the listing in case of expired... thanks do much 🙏

September 27, 2024 at 6:14 am #16228150

Itamar
WPML Supporter since 02/2016

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

Thanks for providing access to a staging site. I'll check things and get back to you.

Please note that my weekend is Friday-Saturday, and I'll be able to continue to check this issue and help you on Sunday.

Regards,
Itamar.

September 27, 2024 at 12:29 pm #16229777

sylvainG-5

Shabbat Shalom Itamar 🙏🙏🙏

September 28, 2024 at 7:05 am #16231637

sylvainG-5

Hello Itamar,
Basically, the main problem is that I am always encounter this kind of page (see attached) whrn trying to create a new translation. So in the case of page hidden link I cannot delete and redo it , as I am not in the translation module.

Please try it.
Delete the page: hidden link
Delete the bin
And from hidden link try to create the French translation.
The attached page will come instead of translation page with blocks.

Note: this page also is having issue:
hidden link

Thanks

Screenshot 2024-09-28 at 15.01.46.png
September 28, 2024 at 10:12 am #16231848

sylvainG-5

Hi Again Itamar,
ERRATUM

Finally I was able to delete french translation of both pages having issue:
hidden link
hidden link

and to recreate a fresh transaltion via translation page with blocks that is now showing.

Let see if the issue come back. I will keep you posted

Regards,
Ananta

September 29, 2024 at 5:43 pm #16233644

sylvainG-5

Right now the issue is not yes coming back (after I redo the french translation). I will come back to you if it is happennign again. thanks

September 29, 2024 at 6:55 pm #16233703

Itamar
WPML Supporter since 02/2016

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Great, Ananta; I'm glad that it seems to be resolved.

All the best,
Itamar.

The topic ‘[Closed] Trying to translate a page, it is showing nothing, no data, no translation blocks’ is closed to new replies.