Trying to translate a page, it is showing nothing, no data, no translation blocks

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

No supporters are available to work today on this forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-	-
14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-	-

Supporter timezone: Asia/Jerusalem (GMT+03:00)

This topic contains 21 replies, has 3 voices.

Last updated by sylvainG-5 2 days, 3 hours ago.

Assisted by: Itamar.

Author	Posts
September 26, 2024 at 4:00 am #16222950
sylvainG-5	Otherwise I am creating a staging site, it may be easier. What do you think? I could also delete the english page and translation, and recreate all translation pages ?
September 26, 2024 at 11:20 am #16224710
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, Since Itamar is on vacation today, I will replace him in the forum. I hope this is OK with you. Creating a staging site where the issue is reproducible will allow us to debug the issue without affecting your site. Please share the staging site access details. I'll enable the private reply, so you can share the data safely. Best regards, Osama
September 26, 2024 at 12:28 pm #16225085
sylvainG-5	hidden link is write, no you will be able to see and test it 🙏 Please note that I have desactivated FluentSMTP on Staging so the email are not sent to the listing in case of expired... thanks do much 🙏
September 27, 2024 at 6:14 am #16228150
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, Thanks for providing access to a staging site. I'll check things and get back to you. Please note that my weekend is Friday-Saturday, and I'll be able to continue to check this issue and help you on Sunday. Regards, Itamar.
September 27, 2024 at 12:29 pm #16229777
sylvainG-5	Shabbat Shalom Itamar 🙏🙏🙏
September 28, 2024 at 7:05 am #16231637
sylvainG-5	Hello Itamar, Basically, the main problem is that I am always encounter this kind of page (see attached) whrn trying to create a new translation. So in the case of page hidden link I cannot delete and redo it , as I am not in the translation module. Please try it. Delete the page: hidden link Delete the bin And from hidden link try to create the French translation. The attached page will come instead of translation page with blocks. Note: this page also is having issue: hidden link Thanks
September 28, 2024 at 10:12 am #16231848
sylvainG-5	Hi Again Itamar, ERRATUM Finally I was able to delete french translation of both pages having issue: hidden link hidden link and to recreate a fresh transaltion via translation page with blocks that is now showing. Let see if the issue come back. I will keep you posted Regards, Ananta