"unregistered version of Toolset" Error

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Tagged: Not WPML issue

This topic contains 8 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 9 months ago.

Assisted by: Mihai Apetrei.

Author	Posts
May 7, 2023 at 2:56 am #13599585
chongweiC	Hi, I have already registered WPML as a production site on hidden link. However, I still see the "unregistered version of Toolset" Error( see attached image). After I click "Register" button, I will be redirected to a new page which shows WPML is registered(See attached image). So how to fix this issue?
May 7, 2023 at 7:29 pm #13601319
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there. Can you also please paste your WPML Debug information in the Debug information field I activated below? - http://wpml.org/faq/provide-debug-information-faster-support/ Thank you. Mihai Apetrei
May 8, 2023 at 1:40 am #13601595
chongweiC	Here you go. Thanks.
May 8, 2023 at 2:15 pm #13606519
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there. Thank you! So yes, it seems that you have the "Toolset Types" plugin which comes free with the WPML subscription that you have available. Some people install this plugin by mistake so I'm not sure if you really use it or not, but if you are using it, then there are a few things that you can do to fix the false-positive message at the top: https://wpml.org/forums/topic/toolset-types-not-getting-registered/#post-9521751 Please let me know how things go. Mihai
May 11, 2023 at 2:42 pm #13631247
chongweiC	Is "Toolset Types" and "Toolset" the same plugin? Also it seems the site key for WPML is different from that for Toolset. See attached image. 1. The site key for WPML does not work for Toolset. 2. When I click "Obtain a site key", I will visit https://toolset.com/account/sites/?add=https%3A%2F%2Fwww.datanumen.com%2Fblogs. Should I obtain a new key from the toolset.com site? New threads created by Mihai Apetrei and linked to this one are listed below: https://wpml.org/forums/topic/split-is-toolset-types-and-toolset-the-same-plugin/
May 12, 2023 at 5:28 am #13634033
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there and welcome back! Per our Support Policy, we can handle only one issue/request per ticket. Continuing with one issue per ticket helps not only supporters to focus on one issue at once but also enables other users to find solutions to their questions faster. I created a new ticket for you in regard to the new issue here: https://wpml.org/forums/topic/split-is-toolset-types-and-toolset-the-same-plugin/ You will be notified via email when there's an answer to that ticket, too. Also, can you please mark this current ticket as resolved? Thank you. Mihai
May 13, 2023 at 5:06 am #13639647
chongweiC	Please help close this ticket.
May 13, 2023 at 5:11 am #13639653
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there. Ok, I am closing this ticket for you, as per your request. Mihai