This thread is resolved. Here is a description of the problem and solution.
Problem:
If you're experiencing issues updating the "WPML String Translation" plugin and receive an "Update failed: undefined" error, follow these steps to resolve the issue.
Solution:
1. In your site's dashboard, navigate to Plugins -> Add New -> Commercial tab.
2. Unregister WPML from your site.
3. Log in to your new account.
4. Visit Account -> Sites and remove your site using the trash icon.
5. Return to Plugins -> Add New -> Commercial tab and register WPML for your site again.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 3 replies, has 3 voices.
Last updated by 9 months, 1 week ago.
Assisted by: Mihai Apetrei.