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This topic contains 26 replies, has 2 voices.

Last updated by aarynB 1 year, 10 months ago.

Assisted by: Mateus Getulio.

Author Posts
March 13, 2023 at 2:12 pm

aarynB

US variation of the page does not work

March 13, 2023 at 3:10 pm
March 14, 2023 at 1:23 pm #13242933

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your patience.

Unfortunately, the migration of the copy website to our servers could not be completed. May I kindly ask you to set a staging version, where we can debug the issue without compromising the live production?

I'm marking your next reply as private, so that you can safely share the staging credentials.

Please let us know. Thank you!

March 14, 2023 at 1:27 pm #13243057

aarynB

Mateus, what do you need from me to do this? I'm not sure how to go about what you are asking.

Also, things appear to be working again with regards to the US Contractors page. Is this next step necessary?

March 14, 2023 at 1:28 pm #13243061

aarynB

I tried accessing the US Contractors page with 3 different browsers. Seems to be working fine.

March 14, 2023 at 7:45 pm #13246269

aarynB

Mateus?

March 14, 2023 at 8:37 pm #13246505

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thanks for your reply.

If you're satisfied with the workaround provided in the chat, then the next step is not necessary.

Please double-check if the issue is not present anymore and let us know how it goes. Thank you!

March 15, 2023 at 1:17 pm #13251797

aarynB

Mateus, there are other issues now. The Contractors link doesn't show up in our French Desktop Menu.

March 15, 2023 at 1:18 pm #13251803

aarynB

What info do you need for the staging version?

March 15, 2023 at 1:20 pm #13251867

aarynB

Now the US Contractors page cannot be found, as well.

March 15, 2023 at 1:54 pm #13252213

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Were you able to create the staging version? If you face difficulties on this, please contact your hosting provider and ask them to do it for you.

I'm enabling the private fields again, in order to share the staging website credentials.

Please keep us posted. Thank you!

March 15, 2023 at 2:15 pm #13252407

aarynB

Mateus, WP Staging is already installed on this site. Can I use that to set this up for you?

March 15, 2023 at 2:49 pm #13252747

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Sure thing. Just kindly show us the instructions to access this staging version.

Looking forward to your reply. Thanks!

March 15, 2023 at 3:15 pm #13252957

aarynB

hidden link

March 15, 2023 at 4:22 pm #13253689

aarynB

I believe the log-in infor you already have should work for this. Please let me know if it doesn't.