users browser language does not work anymore

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This topic is split from https://wpml.org/forums/topic/align-layout-between-original-and-translated-pages/

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Supporter timezone: Asia/Singapore (GMT+08:00)

Tagged: Not WPML issue

This topic contains 39 replies, has 2 voices.

Last updated by Kor 1 year, 7 months ago.

Assisted by: Kor.

Author	Posts
June 26, 2023 at 10:18 am #13894337
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Ok, please share that one also. I'll share both. Your following answer will be private, which means only you and I have access to it.
June 27, 2023 at 8:17 am #13900285
rikardT-2	Hi. Any updates? Rikard
June 27, 2023 at 10:02 am #13901249
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. Sorry for the delays. I've just reopened the report along with the updated information that you shared. I will come back to you once I've feedback.
June 28, 2023 at 3:13 pm #13911491
rikardT-2	Hi Kor, When can I expect feedback? Is 2nd line working on it? Thanks, Rikard
June 28, 2023 at 3:43 pm #13912065
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've checked the report and I'm not seeing any updates yet. I will check with them again tomorrow. Sorry for the delays.
June 29, 2023 at 1:38 pm #13918417
rikardT-2	Hi Kor. Please share the update. Rikard
June 29, 2023 at 8:24 pm #13920327
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. We are checking on your staging site and will update you further on this.
July 2, 2023 at 7:06 pm #13929599
rikardT-2	OK - please continue in Staging. We have now disabled the automatic language switch in Production and the site is again being indexed by Google. Please do not enable it in Prod. if not OK'd from my end. Thanks. BR, Rikard
July 3, 2023 at 6:53 am #13930313
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've let our 2nd Tier Support know we should only work on the staging site. I still haven't received any feedback, but we should hear from them today.
July 6, 2023 at 4:15 pm #13961933
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I've feedback and this is what our 2nd Tier Support replied. I tested this staging, and I do not see the issue. I got redirected. The steps are: 1. Open incognito mode 2. Put this URL hidden link (since my browser is in En) 3. I got redirected to hidden link (I also tested setting the browser to IT language, the redirection works from the default URL.) Could you check? However, I still see issues with your production site hidden link and it's not redirecting. May I know how would you like to proceed?

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