This thread is resolved. Here is a description of the problem and solution.
Problem:
The client's website crashed due to multiple WPML requests, specifically with POST requests to admin-ajax.php. The issue persists even after disabling other plugins, indicating that WPML is the cause.
Solution:
We recommend enabling the debug mode to track any errors that might be causing the issue. To do this, add the following lines to the wp-config.php file:
-
define('WP_DEBUG', true); -
define('WP_DEBUG_LOG', true); -
define('WP_DEBUG_DISPLAY', false); -
@ini_set('display_errors', 0); -
define('SCRIPT_DEBUG', true);
This will create a debug.log file in the wp-content folder, which can help identify the problem. For more detailed instructions, please refer to our documentation on debugging WPML.
If these steps do not resolve the issue or if the debug log does not provide clear insights, we encourage you to share the log using a service like Pastebin and provide us with access to your wp-admin area for further investigation. Please ensure you back up your site before providing any access.
If this solution doesn't look relevant, please open a new support ticket in our WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 7 replies, has 2 voices.
Last updated by 11 months, 3 weeks ago.
Assisted by: Andrey.
