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This topic contains 0 replies, has 2 voices.

Last updated by Paola Mendiburu 2 months, 2 weeks ago.

Assisted by: Paola Mendiburu.

Author Posts
November 29, 2024 at 2:27 pm #16459972

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

I have created a site on cloudways where you can migrate so we can now if it is a server related issue.

I have test on the staging site that you created and the problem is the same as it is the same server.

So please do the migration, that is the quickest way, if I do locally it takes more time and I can show if the problem is solved.

December 3, 2024 at 6:19 pm #16473366

kolosD

Hi! Sorry for the wait.

I did the instructions but the migration did not happen.

The form has other field:

Where do you want to migrate your site?
"Cloudways Flexible" or "Cloudways Autonomous"

And other yes/no questions:
HTTP Auth enabled?
Any root directories you want to migrate?
Migrate additional database tables?
Is this site password-protected?

And also there was no field for database username and password.

I tried bot "Flexible" and "Autonomous" version with all yes/no questions set as "no", but I got this error:

Incorrect folder selected. Your destination site ***destination site*** is not being served from the selected folder.

December 4, 2024 at 9:39 am #16475473

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

Hi there!

As there was problems with the cloudways migration, I have downloaded copy of your site. Locally everything works fine. It seems a server related issue. Please contact your sever to see if there is any restrictions.

I have made a video where I show you that everything works fine locally:
hidden link

December 5, 2024 at 9:38 am #16480635

kolosD

I tried translating again on the production site and the new product translation works. Something changed, but it still has issues.

Can you try translating the product with this SKU?
FLKF001

Originally, the content for both languages was the same. But then we checnged the attributes on the original language, but the translated language did not change.

I tried the usual troubleshooting page tools, changing content on the original and revert the change, but it's not working.

December 5, 2024 at 6:17 pm #16483401

Paola Mendiburu
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

The problem of the site being blocked persists.

Could you please deactivate security plugins and try to translate? Also check if there is any restriction from the server.

The topic ‘[Closed] Woo Product translation issues’ is closed to new replies.