WpForms not submitted with WPML string Traslation plugin

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Tagged: Known issue

This topic contains 10 replies, has 2 voices.

Last updated by marcoS-96 1 year, 10 months ago.

Assisted by: Mohamed Sayed.

Author	Posts
February 28, 2023 at 11:37 am #13134607
marcoS-96	Hello, I have a problem with WpForms submissions and WPML. I’ve create a staging environment without other plugins and activating another Theme (Astra) from default (Avada). If I try to submit form “Modulo di contatto” [wpforms id="44"] from hidden link no entry and notifications are processed. If I deactivate WPML String Translation plugin all works fine. I’ve activated debug mode and debug.log report a PHP Fatal error: [28-Feb-2023 09:39:08 UTC] PHP Warning: Undefined array key 0 in /www/weyourconsult_197/public/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Lst.php on line 146 [28-Feb-2023 09:39:08 UTC] PHP Fatal error: Uncaught TypeError: array_key_exists(): Argument #1 ($key) must be a valid array offset type in /www/weyourconsult_197/public/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Obj.php:98 I can give you admin user and SFTP credentials if you need. Please, could you check? Marco
February 28, 2023 at 2:40 pm #13136695
Mohamed Sayed	Hi Marco, Thanks for contacting WPML support, I will be glad to help you. This is a known issue that happens if you have a form with checkboxes created by WPForms and running under a PHP 8x server. Our developers are working to release a fix soon. Please create a full backup then try the workaround mentioned in the following errata page: https://wpml.org/errata/wpforms-php-8x-issue-submitting-a-form-with-checkboxes-fields/ Regards, Mohamed
March 1, 2023 at 9:05 am #13142673
Mohamed Sayed	Hi Marco, We just released WPForms Multilingual 0.3.1 with a fix for this issue. Please create a full backup then update WPForms Multilingual to the latest version. Regards, Mohamed
March 2, 2023 at 12:13 pm #13154573
marcoS-96	Hello Mohamed, I've updated to WPForms Multilingual 0.3.1, but now, for example for form “Modulo di contatto” [wpforms id="44"] from hidden link when I send the form I receive email but sending botton remain for long time in a loop (see attached)... then I receive notification. Forms has only Google v3 reCAPTCHA activated. I've enabled debug and I receive a PHP Notice about conditional query tags. It could depends from you or from WpForms? Many thanks. Marco
March 2, 2023 at 3:29 pm #13156613
Mohamed Sayed	Hi Marco, Please provide me with the notice you see in the debug log file. Also, could you please check the browser's console for any JavaScript errors that appear when you submit the form? I couldn't check the page because Wordfence is blocking me, Can you please whitelist my IP 41.45.211.158 then let me know so that I can check the form?
March 2, 2023 at 3:46 pm #13156901
marcoS-96	Hi Mohamed. this is the message from debug: [02-Mar-2023 12:04:22 UTC] PHP Notice: Function is_category was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /www/weyourconsult_197/public/wp-includes/functions.php on line 5835 I attach also console js error that seems 403 Many thanks, Marco
March 2, 2023 at 10:23 pm #13159011
Mohamed Sayed	Hi, I don't think the PHP notice is related, could you Please check if the issue persists in a minimal environment by following these steps: - Deactivate all the plugins that are not related to WPML. - Switch for a moment to a WordPress default theme like Twenty Twenty-one. - If the issue is gone, activate one by one to see with which one there is an interaction issue. ❌ Please backup your database and website before performing the above test ❌
March 3, 2023 at 8:59 am #13161495
marcoS-96	Ok Mohamed, I'll check in next days. Many thanks. Marco.
March 3, 2023 at 1:49 pm #13164469
Mohamed Sayed	Hi, Take your time, I will be waiting for your updates.
March 10, 2023 at 8:28 am #13214481
marcoS-96	Hi Mohamed, after some checks I've found the problem. WpForms submission issue doesn't depends from WPML. I've The Newsletter plugin hidden link and its WpForms addon. With WpForms I've activated WP Mail SMTP. WpForms that has connection with The Newsletter had a conflict because I've left The Newsletter SMTP option enabled. I've disabled and I've resolved the problem. Not so easy to find, but maybe this issue could be useful for someone that has the same configuration. Thanks a lot, Marco.