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Supporter timezone: Europe/Vienna (GMT+01:00)

This topic contains 3 replies, has 2 voices.

Last updated by Bigul 1 month, 3 weeks ago.

Assisted by: Bigul.

Author Posts
September 30, 2024 at 11:20 am #16235770

Ahsan Ramzan

Background of the issue:
I am trying to: 1- WPML didn't manage to translate this page. 2- Sometimes getting 404 error on site when go from dutch to english language. English is my default. please check video hidden link 3- getting error in backend cURL error 6: Could not resolve host: ate.wpml.org (Describe what you were attempting when the issue occurred) Link to a page where the issue can be seen: hidden link

Symptoms:
1- WPML didn't manage to translate this page. 2- Sometimes getting 404 error on site when go from dutch to english language. 3- getting error in backend cURL error 6: Could not resolve host: ate.wpml.org

Questions:
Why didn't WPML manage to translate the page?
Why am I sometimes getting a 404 error when switching from Dutch to English?
How can I resolve the cURL error 6: Could not resolve host: ate.wpml.org in the backend?

October 1, 2024 at 11:04 am #16239906

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

Please try the workaround suggested in the following ticket and make sure you are getting this error or not. Refer to this article for more details - https://wpml.org/faq/wpml-plugin-cannot-connect-to-wpml-org/

https://wpml.org/forums/topic/error-message-curl-error-6-getaddrinfo-thread-failed-to-sta/#post-14888019

If you are still having the issue, please share the WordPress debug.log (not WPML debug information) with us so we can collect more details. Refer to these docs for instructions.

https://wpml.org/documentation/support/debugging-wpml/

https://wordpress.org/documentation/article/debugging-in-wordpress/

To enable the WordPress Debug log, open your wp-config.php file of site root and look for define('WP_DEBUG', false);. Change it to:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

Then the errors will be saved to a debug.log log file inside the */wp-content/* directory. Please do the steps to reproduce the bug and check you are getting any errors or warnings related to WPML in the log file.

If you can paste your debug.log to http://pastebin.com/index.php and provide me that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion).

--
Thanks!

Bigul

October 2, 2024 at 8:44 am #16244097

Ahsan Ramzan

it does not show any error.

October 2, 2024 at 4:00 pm #16246655

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Thank you for the updates. To make sure, have you tried the workaround suggested in the following ticket (https://wpml.org/faq/wpml-plugin-cannot-connect-to-wpml-org/
)? Does it help?

https://wpml.org/forums/topic/error-message-curl-error-6-getaddrinfo-thread-failed-to-sta/#post-14888019

--
Thanks!

Bigul

The topic ‘[Closed] WPML didn’t manage to translate this page.’ is closed to new replies.