WPML has detected a change in your site's URL

This thread is resolved. Here is a description of the problem and solution.

Problem:
The user is seeing an error in the WPML Advanced Translation Editor Logs indicating a change in your site's URL. This error appears because WPML has detected a URL change and needs confirmation whether the site has been moved or copied.
Solution:
First, ensure you have a full backup of your site. Then, follow these steps:
1) Navigate to WPML>>Settings>>Translation Editor.
2) Select the Advanced Translation Editor (recommended) option.
3) Go to WPML>>Translation Management.
4) Check if the Site Moved wizard is showing. If it is, select the option for Changing to a New Site URL and complete the wizard steps.
For more detailed instructions, please refer to the documentation on using the Advanced Translation Editor when you move or use a copy of your site.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.

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This topic is split from https://wpml.org/forums/topic/deadlock-found-when-trying-to-get-lock-try-restarting-transaction-5/

Tagged: Bug, Performance

This topic contains 10 replies, has 2 voices.

Last updated by Bigul 2 weeks, 2 days ago.

Assisted by: Bigul.

Author	Posts
August 28, 2024 at 5:03 pm #16116457
azimd	In WordPress Admin - > WPML -> Support -> Advanced Translation Editor Error Logs I'm seeing the below error for the detected change in the URL. What is this error? WPML has detected a change in your site's URL. To continue translating your site, go to your WordPress Dashboard and tell WPML if your site has been moved or copied.
August 28, 2024 at 6:43 pm #16116737
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. Normally we will get this warning after moving the staging site to live. Or migrate from one server to another. Please refer to the following doc URL for more details. https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/ Hope you have tried the steps suggested in the above doc after moving the staging site to live. Please try to translate a page or post on the live site and make sure you are getting the expected results or not. -- Thanks! Bigul
August 29, 2024 at 9:34 am #16119084
azimd	We did not get the alert when we changed the domain name to the same server. This site is live with the new URL since May end this year and we have been doing manual translation only. But how to change this URL on the WPML server so that it is pointing to the correct domain.
August 29, 2024 at 3:55 pm #16121116
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the feedback. Please share the steps you are following while migrating the dev/staging site to production/live. It will help us to track the bug. -- Thanks! Bigul
August 30, 2024 at 6:39 am #16122935
azimd	We just mapped the same server to the live domain name so we didn't do any physical migration.
August 30, 2024 at 11:18 am #16124471
azimd	This is the error I'm talking about which is coming in the WPML - > support menu
August 30, 2024 at 1:43 pm #16125095
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the feedback. I will consult with our team about this for an expert opinion and get back to you as soon as possible. Please wait. -- Thanks! Bigul
September 3, 2024 at 9:34 am #16134761
azimd	Any update on this from your team?
September 3, 2024 at 4:36 pm #16136914
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, The ticket is forwarded to our ATE team now. One request. Please create a test page/post on the live site, then translate it to secondary languages and make sure you are getting the expected results or not. -- Thanks! Bigul
September 4, 2024 at 10:02 am #16139617
azimd	We are able to Create a page and able to translate into secondary languages. And if we enabled the Adjust ID we are able to see the same on the respective pages. But we are still getting the error "WPML has detected a change in your site's URL. To continue translating your site, go to your ..."
September 4, 2024 at 2:34 pm #16141202
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Please try the following steps after a full site backup {mandatory} and let us know your feedback. 1) Visit WPML>>Settings>>Translation Editor 2) Choose the Advanced Translation Editor (recommended) option 3) Visit WPML>>Translation Management 4) Then check whether the Site Moved wizard is showing or not - hidden link 5) If so, choose the second option (Changing to a New Site URL) and complete the wizard steps Please refer to this doc for more details - https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/ -- Thanks! Bigul

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.