WPML is not letting me edit products anymore

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to edit the default language products.

Solution:
Please follow the below steps:

1. Please take a backup of your site first for safety reasons.

2. Please empty the trash from all languages.

3. Please go to WPML >> Support >> Troubleshooting page and press the below buttons:
- Clear the cache in WPML
- [Products] Synchronize posts taxonomies
- Remove ghost entries from the translation tables
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
- Assign translation status to duplicated content
- Fix post type assignment for translations
- Set language information

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: WCML

This topic contains 1 reply, has 2 voices.

Last updated by Noman 1 year, 3 months ago.

Assisted by: Noman.

Author	Posts
July 30, 2023 at 9:17 am #14122297
hagenD	When i started working with WPML, my site language was german. So the original products were in german. I translated everything. Later, i changed the website language to english and removed german as a language. From this moment on, WPML is not letting me edit my products anymore. I cannot change prices, stock, nothing. It always says that i am editing the translation and not the original product. But when i click on the link from the original product, i says the same on this site. Even if choose the product from the product list in the backend, still the same problem. i added german again as language, but it still doesn't work. It's like a "translation of product loop". WPML doesn't find the original product anymore. No matter which language i choose, it always says i am editing the translation and not the original one. Also when i try to access it manually via a URL.
July 30, 2023 at 11:55 am #14122541
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Could you please follow the below steps and see if this resolves your issue: 1. Please take a backup of your site first for safety reasons. 2. Please enable the German language from WPML >> Languages page. 3. Please go to Products >> All Products page, and choose the German language using the admin language switcher, empty all the products from Trash and see if this resolves your issue. 4. Please go to WPML >> Support >> Troubleshooting page and press the below buttons: - Clear the cache in WPML - [Products] Synchronize posts taxonomies - Remove ghost entries from the translation tables - Synchronize local job ids with ATE jobs - Synchronize translators and translation managers with ATE - Assign translation status to duplicated content - Fix post type assignment for translations - Set language information 5. If the issue still persists, please add the debug report in the Debug Information box. I have also enabled debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/ Please let me know if this resolves your issue or if you need further assistance Thank you