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This topic contains 1 reply, has 2 voices.

Last updated by Carlos Rojas 8 months, 3 weeks ago.

Assisted by: Carlos Rojas.

Author Posts
April 9, 2024 at 5:31 am #15496672

gorM

Hi. I have a website pakiki.ivito.co where I'm using 3 languages English, Armenian, Russian.

The website built with English and after finish of all the works I changed the main language to the Armenian. At that situation 2 pages on menu started not showing products in the pages and header cart icon became extra small.

Something connected with WPML as when it was in English all languages worked fine.

Opera Snapshot_2024-04-09_093018_pakiki.ivito.co.png
Opera Snapshot_2024-04-09_092954_pakiki.ivito.co.png
April 9, 2024 at 3:19 pm #15500195

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello,
Thank you for contacting us

1.- Please describe step by step how to reproduce the issue. You can share the URLs of the pages where the issue can be seen so I can take a direct look at it.

2.- I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to back up the site before providing us access. If we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Regards,
Carlos