This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with duplicating pages for translation using WPML on a site originally in pt_BR, with English as the main language. The problem manifests as a visual glitch where the Hero Image duplicates over the content, causing layout breaks when WPML is enabled or when starting a new page and importing templates.
Solution:
We recommend following these steps to address the issue:
1. Refer to the WPML guide on how content duplication works: https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#duplicating-content
2. If you prefer to manage translations manually rather than using automatic translations, edit the page or post in the primary language and set the “Translate the document” option to “WordPress Editor”. Detailed steps can be found here: https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket with us.
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Last updated by 2 months, 1 week ago.
Assisted by: Itamar.