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This thread is resolved. Here is a description of the problem and solution.

Problem: WPML Translation Management

Solution:if possible please try installing WPML manually rather than from within the backend for this time and let me know your results

https://wpml.org/account/downloads/

First i suggest to try uploading the downloaded plugin zip file through Plugins->Add new

and if this does not work then please install the plugin manually to do a manual update please follow these steps:

1. Backup your database – see for example: http://wordpress.org/extend/plugins/wp-db-backup/

2. Deactivate the existing WPML plugin and add-ons.

3. Delete the plugin files – this does not delete your translations. You will simply delete the plugin files from you "wp-content/plugins" folder NOT the database records.

4. Download the updated plugins from our servers and upload them to the plugin directory.

5. Activate the WPML plugin and add-ons.

Relevant Documentation:

This topic contains 3 replies, has 2 voices.

Last updated by Bobby 11 months, 3 weeks ago.

Assigned support staff: Bobby.

Author Posts
October 16, 2018 at 9:24 am #2820263

zohoC

We have activated WPML plugin, unfortunately getting error on installation of "WPML Translation Management" (screenshot attached), can you please help us to sort out the issue.

We are new for WPML so guide us to start and setup translation process.

Thanks in advance!

October 17, 2018 at 4:27 am #2823130

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hello,

if possible please try installing WPML manually rather than from within the backend for this time and let me know your results

https://wpml.org/account/downloads/

First i suggest to try uploading the downloaded plugin zip file through Plugins->Add new

and if this does not work then please install the plugin manually
to do a manual update please follow these steps:

1. Backup your database – see for example: http://wordpress.org/extend/plugins/wp-db-backup/

2. Deactivate the existing WPML plugin and add-ons.

3. Delete the plugin files – this does not delete your translations. You will simply delete the plugin files from you "wp-content/plugins" folder NOT the database records.

4. Download the updated plugins from our servers and upload them to the plugin directory.

5. Activate the WPML plugin and add-ons.

October 24, 2018 at 5:55 am #2844982
zohoC

Hi Bobby,

Thanks a lot for assist and issue resolved now.

"I need to know how to link my translator to wpordpress?" see the screenshot attached.

Thanks again.

New threads created by Bobby and linked to this one are listed below:

https://wpml.org/forums/topic/split-wpml-translation-management-link-translators/

October 24, 2018 at 6:33 pm #2847627

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hello,

i am glad to hear that the issue has been resolved.. i have created a new thread regarding adding translators to keep each issue seperate

-> https://wpml.org/forums/topic/split-wpml-translation-management-link-translators/