Hello, I would like to translate the elements on my "YITH WooCommerce Product Add-ons".
I went to the string translation to translate but I see the following (see screenshot) => all the strings that I would like to translate are in FR but it is actually the contrary... How can I change/reverse it ?
Thanks for your quick reply ! Indeed, I was able to change the language. However, I thought that after translating this (see my screenshot), I would see the translation in EN but still... it is not appearing:
in FR: you can see the weeks that we can select => hidden link
When you change in EN: hidden link => no week appears...
Do I miss something else ?
I went to "localisation de plugin" => Should I do something with the "create a po file" ? (see my screenshot)
To enable it, open your wp-config.php file and look for:
define('WP_DEBUG', false);
And change it to:
define('WP_DEBUG', true);
// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);
// Disable display of errors and warnings which is recommended on a live site.
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors',0);
Then visit the site and check if any errors were saved to the debug.log file inside the /wp-content/ directory.
Yes, I am sorry for that... I am trying to figure it out...I just did what you say and I went to the debug.log file => I see that this is something linked with the "Shipping" but I don't know what to do now... I will contact my webhosting for that...
In the meantime, you can go to my backup site, which is the same...
Indeed, I was able to change the language. However, I thought that after translating this (see my screenshot), I would see the translation in EN but still... it is not appearing:
in FR: you can see the weeks that we can select => hidden link
When you change in EN: hidden link => no week appears...
Do I miss something else ?
I went to "localisation de plugin" => Should I do something with the "create a po file" ? (see my screenshot in the previous discussion)
ok, the website is restored 😉 so you can ignore my previous message.
Here are the link:
Indeed, I was able to change the language. However, I thought that after translating this (see my screenshot), I would see the translation in EN but still... it is not appearing:
in FR: you can see the weeks that we can select => hidden link
When you change in EN: hidden link => no week appears...
Do I miss something else ?
I went to "localisation de plugin" => Should I do something with the "create a po file" ? (see my screenshot in previous discussions)
1. Are those global options or created per product?
2. I would need to request temporary access (WP-Admin) so I can investigate this issue further.
– preferably to a test site where the problem has been replicated if possible –
Your next answer will be private, which means only you and I have access to it.
❌ Please backup your database and website before providing us with access details ❌
If you don't see the form below, please don't add your credentials as they will be publicly exposed: hidden link
I see that the code was already added by the author in another file, this might be another compatibility issue.
I have created this clean sandbox setup on our servers here: hidden link
(one-click login)
I would need you to please set up WPML + the WPML add-ons as you have them on your site (they are already installed) and to also install the theme/plugin and try to recreate the issue
Please don't install anything else like plugins that are not necessary, on a clean sandbox we try to use just the WPML plugins and the plugin/theme that's part of the issue
If the issue is going to take place on this clean setup on our servers too, then I can forward this to our compatibility department.
Please let me know how that goes and what you are able to find.
Hello, I replicated my store (in a simpliest way of course) and here, is it working => the "YITH WooCommerce Product Adds-on options" box with the selected weeks is showing in both languages...
=> See in EN: hidden link
=> See in FR: hidden link
1/ I went back to my website and tried to deactivate my plugins to troubleshoot the issue, but nothing changes...
2/ So I am quite lost... could you please help me ? Is there any configuration in WPML that I did wrong in my store ?
I checked the sandbox site and your test site again then I was able to find the reason for this issue.
On sandbox, you set the options block to "show on all products which make it appear in all languages hidden link
On your test site, you set this option to show on specific French product categories hidden link
To fix this, you need to add the translated version of the category to the display rule settings as you can see here: hidden link
Please follow these steps:
1. Go to YITH > Product Add-ons & Extra Options > Edit the options block
2. Switch to English from the top admin bar
3. Add the translated version of the category/product to the display rule
4. Save the changes
Thanks a LOT for your help, it is indeed resolved now ! Thanks, really appreciated !
I have another question, also linked to the product category in FR and EN that I need to select. I am using YayMail from YayCommerce to customize my confirmation email after a purchase.
They have 2 "views": one in FR, one in EN.
In the view in FR, see screenshot, I want to display a text section based on a condition: if the the product category = "particulier".
In the view in EN, see screenshot, it's the same but the product category needs to be called "private" (already translated in WooCommerce Multilingual section) BUT I don't see it in the list => it seems that the translation in EN is not available (see screenshot).
