Problem: You need to translate only the product description of a webpage from English to French using a pay-as-you-go automatic translation system, but the French page, which is a clone of the English one, did not have the product description translated initially. Solution: We recommend the following steps to address this issue temporarily: 1. Go to the top right corner of the translation editor. 2. Click on the gear icon. 3. Disable the “I prefer bigger segments” option. 4. Re-translate the page. Additionally, you may need to modify the original page slightly, save it, and then navigate to the WPML translation editor.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: You are unable to set English logos for the English version of your bilingual website despite following the initial steps of changing the main language, deleting strings, rescanning, and adding translated versions of the logos. Solution: We recommend ensuring you have a full backup of your website. Then, navigate to WPML > String Translations. Here, select the domains related to the logo as indicated in our previous communication. You should translate any image IDs and URLs associated with the logo. This approach should help resolve the issue.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at our support forum.
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