Problem: If you're experiencing issues with automatic translation not working with Slider Revolution, Solution: We recommend following our guide to translate your slides manually. Here is the step-by-step documentation:
Keep in mind that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please don't hesitate to open a new support ticket. You can reach us through the WPML support forum.
Problem: The client was experiencing issues with automatic translation not working on their development website after changing the theme and some page content and design.
Solution: We identified that the client was using the Marblex theme, which is not officially compatible with WPML. We suggested the following steps: 1. Contact the theme author to report the issue and inquire if they have a solution, as they claim compatibility with WPML. 2. Invite the theme author to join our Go Global program so we can collaborate on making their product compatible with WPML. 3. As an alternative, use the manual translation method provided in our documentation: Using Different Translation Editors for Different Pages.
We understand the inconvenience this may cause and are willing to assist further, but we cannot adjust the theme code without the author's collaboration.
If this solution is not relevant to your case, either because it's outdated or not applicable, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.
Problem: The client is unable to find an option to translate selected text within a widget.
Solution: We recommend adding different widgets for each language. Alternatively, to translate the widget text, follow these steps: 1. Navigate to WPML → String Translation. 2. Scroll to the bottom of the page and click on the Translate texts in admin screens link. 3. This will direct you to a searchable list of admin strings. Search for the string you want to translate and click Add to String Translation. 4. Return to WPML > String Translation to perform the translation.
Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us on the WPML support forum.
