diamondR

Problem:
The client needed assistance with connecting and changing an old WPML license to a new one, as they could not access the old account and had to purchase a new license.
Solution:
1. Log in to the "new" WPML account.
2. Navigate to Account -> Sites (https://wpml.org/account/sites/).
3. Register the site and copy the site key.
4. Access the site's dashboard, go to Plugins -> Add New -> Commercial tab.
5. Unregister WPML from the site and then register it again using the new site key.

If this solution does not seem relevant, please open a new support ticket at WPML support forum.