Problem: The client is experiencing database errors indicating that the 'ID' column in the field list is ambiguous during queries involving WPML translations and Elementor page builder. This issue persists even after reinstallation of Elementor. Solution: We identified that the issue stems from a conflict in the database where the 'icl_translations' table incorrectly includes an unknown column named 'id'. To resolve this, we recommend: 1. Performing a full site backup to ensure data safety. 2. Removing the erroneous 'id' column from the 'wp_icl_translations' table. 3. Running the following SQL query to adjust the 'translation_id' column:
ALTER TABLE wp_icl_translations CHANGE translation_id translation_id BIGINT NOT NULL AUTO_INCREMENT;
If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.
Problem: If you're experiencing issues where your translated content does not appear on the webpage even after completing the translation process, it might be due to a compatibility issue. Solution: We recommend following these steps and it helps to resolve the issue: 1) Ensure you have a full site backup. 2) Navigate to Pages>>All Pages. 3) Use the Dashboard language switcher at the top header to switch to English. 4) Trash the English translation of the Homepage and delete it permanently. 5) Repeat the same steps for the German and Chinese Simplified Homepages. 6) Clear all types of caches. 7) Open the Homepage for edit in the default language and make a minor change to the content, then save the changes. 8) Retranslate the Homepage to secondary languages using WPML Advanced Translation Editor. 9) Visit Settings>>Reading and resave the settings. 10) Go to WPML>>Support page, click on the Troubleshooting link. 11) On the Troubleshooting page, click on the following options in the *Clean up* section and wait for confirmation of processing after each one: - Clear the cache in WPML - Remove ghost entries from the translation tables - Fix element_type collation - Set language information - Fix WPML tables collation - Assign translation status to duplicated content - Fix terms count - Fix post type assignment - Cleanup and optimize string tables
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client reported that the website's language switcher was not functioning properly. Solution: We recommended clearing the WPML caches through WPML>>Support>>Troubleshooting and resaving the Elementor Header template along with the WPML Language switcher settings from WPML>>Languages. Additionally, we noted that the Homepage was not showing the language switchers because it had not been translated into secondary languages yet.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client's website displayed a blank page and became unusable when WPML was activated alongside Elementor. An error message indicated: 'target should be an object with map method or an array'. Further investigation revealed issues with saving changes due to a database error stating 'Argument ID must be numeric and greater than 0'. Solution: We identified that the issue was related to the database's _posts table missing an auto increment setting for the ID column. We recommended the client to: 1. Perform a full site backup. 2. Run the following SQL query using a tool like PHPMyAdmin:
ALTER TABLE `wp_posts` CHANGE `ID` `ID` BIGINT UNSIGNED NOT NULL AUTO_INCREMENT, add PRIMARY KEY (`ID`);
3. Check if the issue persists after applying the fix. Additionally, we suggested checking out these articles for further database repair:
If this solution does not resolve the issue or seems irrelevant due to updates or different circumstances, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: The client is experiencing difficulty translating a page into German. The translated content is visible but cannot be generated. Solution: If you're experiencing this issue, we recommend you try the following steps to refresh the translation job: 1) Open the Page (having the issue) for editing in the default language. 2) Make a minor change in the page and update it (to refresh the translation settings). 3) Visit WPML>>Translation Management Dashboard. 4) Choose the Page you want to translate or update the existing translations. 5) Send it to Translation Basket. 6) Visit WPML>>Translation Management>>Translation Basket. 7) Send it for translation, by choosing yourself as a translator. 8) Visit WPML>>Translations queue and translate the page by clicking the Translate button. 9) Complete the translation. For more details, refer to our documentation on translating your contents.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML support forum.
