Problem: The language switcher in the footer offers three languages: Chinese, English, and Arabic. The site defaults to English, but users cannot switch back to English after selecting another language. Solution: We recommend checking if the solution from previous similar issues applies to your case. You can find the discussions and solutions on these links:
If these solutions do not resolve your issue, or if they seem outdated or irrelevant to your specific case, we highly recommend opening a new support ticket. Also, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins.
For further assistance, please contact us through the WPML support forum.
Problem: If you're experiencing an issue where your Chinese domain (https://cn.jurassic.com.cn) automatically redirects to the English domain (https://en.jurassic.com.cn), and the Chinese language option is not appearing in your footer language selector, this might be due to the domain/language settings in WPML. Solution: First, check if the Chinese version is set to "hidden" under WPML->Languages in your admin panel. If it is hidden, please unhide it and test the site again. Additionally, if your site has recently been migrated (e.g., from staging to production), this could trigger a migration warning due to a URL change. In such cases, go through the configuration wizard available in WPML settings to ensure all settings are correctly updated. If these steps do not resolve the issue, it might be a more complex problem related to domain/language mapping or a server-level conflict.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, we encourage you to open a new support ticket at WPML support forum for further assistance.
Problem: If you're experiencing issues where your site defaults to English and does not switch back from Arabic correctly, the problem might be related to your site's configuration. Solution: We recommend checking your
Please remove these lines and see if that resolves the issue. This adjustment should help in correctly switching the languages on your site.
Keep in mind that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
