Problem:
The site moved notice appeared after pushing changes from staging to live and the client was unsure which option to select.
Solution:
To be able to use your original dev site and the new location, log in to the dev site and you’ll find a notification about your site moving to a new location that lets you mark the dev site as a copy.
After that, please follow the below steps to register the live site with a new key:
1. log in to the live site
2- Go to Plugins-> Add new-> Commercial tab
3- Click on "Unregister WPML from this site"
4- Click on "Register WPML"
5- Click on "Get a key for this site"
6- Create a new production key
7- Use it to register again in Plugins-> Add new-> Commercial tab
Problem:
After pushing the site to production, the admin dashboard showed the following error message: "We have detected a problem with some tables in the database. Please contact WPML support to get this fixed."
Solution:
The site moved notice appeared after pushing changes from staging to live and the client didn't select any option. After selecting one of the options, the error message was removed.
Problem: The client was unable to change the font for their site when translated from English to Arabic using the Divi theme. They attempted to apply custom CSS to set the font-family for the Arabic language but it did not work. Additionally, they encountered issues translating large portions of the site, particularly in widgets from plugins.
Solution: We recommended adding custom CSS code to change the font for a specific language. Here is an example of the code that should be added to the Appearance > Customizer > Custom CSS area:
The client should replace "he-IL" with the correct language code for Arabic and "Alef" with the desired font family name. We also discovered that the issue might be related to Divi Caching, which has a font set for the Arabic language that could be overriding the custom CSS. We suggested clearing the Divi cache and checking the Divi options for font settings that might be set per language. If the client was not the one who built the site, we advised consulting with the person who did for more information on how the fonts were set up.
For the issue of translating large portions of the site, we asked the client to open a new ticket, as per our Support Policy, which states that we handle only one issue per ticket.
